Nadia Michelson Douyon Sylvain
Palm Coast,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills, ability of customer service. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Cashier/Customer Service Representative
La Paloma Tax & Multi service LLC
North Lauderdale, FL
10.2023 - 01.2024
- Greet customers and answer any questions they had about the store's products and services.
- Operate cash register efficiently and accurately,process payments by cash , debit and credit card.
- Carry out customer orders and able to conduct numerous transactions a day and bag items while responding to customer inquiries
- Balanced daily transactions on a computerized point of sale system.
- Performed other duties as assigned by management.
Receptionist/Administrative Assistant
SOS Children's Villages Haiti
Port-au-Prince, Haiti
02.2017 - 09.2023
- Pleasantly welcome visitors and maintain front reception desk
- Answer incoming phone calls, respond to inquiries and transfer calls as needed, respond to emails.
- Coordinate meeting logistics such as room reservations and catering services.
- Maintain organized filing system of paper and electronic documents.
- Order office supplies to purchase items and maintain appropriate levels.
- Ability to juggle multiple tasks simultaneously
- All other tasks related to this position
Retail Sales Associate
Jean Georges Mourra S.A
Port-au-Prince , Haiti
10.2011 - 12.2016
- Greet customers upon entering the store and provide assistance.
- Complete transactions in an efficient manner while providing excellent customer service.
- Kept informed about new products arriving at the store on a regular basis.
- Arrange merchandise for display to highlight new styles, attract customers and enhance sales.
- Assist with unloading delivery trucks and stocking shelves with new merchandise.
- Calculate pricing, apply discounts and collect payments to process transactions.
- Open and close cash registers by counting money, separating charge slips and balancing drawers.
Bank Officer/Customer Service Representative
Unibank S.A.
Port-au-Prince, Haiti
11.2004 - 09.2011
- Develop strong relationships with customers by providing personalized assistance and support.
- Educate customers on special pricing opportunities and company offerings.
- Assist customers with opening new bank accounts.
- Process deposits, withdrawals, transfers, payments, checks.
- Ensure accurate data entry into the banks' computer system.
- Respond to customer inquiries and resolved account issues.
Education
High School Diploma -
GOC University
Port-au-Prince Haiti 07-2006
Skills
- Leadership
- Sense of profesionalism
- Ponctual
- Capable of working under pressure
- Conflict management
- Computer skills
- Customer assistance
- Communication skills
- Cash Register Operation
- Drawer balancing
- Product Knowledge
- Office experience
- Organizational abilities
- Planning skills
Languages
- French: Fluent
- English: Advanced
Additional information
- My objective is pursing opportunity which will allow me to grow professionaly while effectively utilizing my skills set to help promote your corporate mission and exceed team goals.
Timeline
Cashier/Customer Service Representative
La Paloma Tax & Multi service LLC
10.2023 - 01.2024
Receptionist/Administrative Assistant
SOS Children's Villages Haiti
02.2017 - 09.2023
Retail Sales Associate
Jean Georges Mourra S.A
10.2011 - 12.2016
Bank Officer/Customer Service Representative
Unibank S.A.
11.2004 - 09.2011
High School Diploma -
GOC University
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