Organized and personable with positive attitude and strong communication skills. Demonstrates emotional intelligence and attention to detail. Committed to fostering positive relationships and ensuring client satisfaction through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Secretary
Smiley Tax Service/Frank's Multi-Service Corp
01.2025 - 08.2025
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Managed email correspondence and handled incoming and outgoing mail and faxes.
Assisted with visa applications for various categories, including family-sponsored petitions, employment-based visas, and humanitarian relief options.
Processed policy applications with accuracy and attention to detail, ensuring a smooth experience for clients seeking insurance coverage.
Completed sales documentation and collected signatures to finalize purchases.
Babysitter
Natalie O'donnell
07.2022 - 08.2022
Communicated positively with children and guardians.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Cashier/Customer Service Representative at La Paloma Tax & Multi service LLCCashier/Customer Service Representative at La Paloma Tax & Multi service LLC