Nadiia Nadolna
Portland,OR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista
Rough Russian Cafe
Portland, OR
09.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared and served hot or cold beverages.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Sliced fruits, vegetables and meats for use in food service.
Kitchen Cook Assistant
Lvivskiy zatyshok
Kyiv
03.2020 - 09.2022
- Prepared salads, appetizers and cold dishes according to recipes.
- Cleaned and sanitized work areas, utensils and equipment.
- Stocked kitchen with supplies such as food ingredients and cooking utensils.
- Followed health and safety standards when handling food items.
- Determined amounts of food portions for each dish according to menu specifications.
- Monitored quality of ingredients used in the preparation of food items.
- Inspected all dishes before they were served to ensure quality control standards were met.
- Organized kitchen storage areas to maintain cleanliness and orderliness.
- Weighed out ingredients for recipes accurately using scales provided.
- Adhered to sanitation regulations when cleaning kitchen surfaces, utensils and equipment.
- Notified manager immediately if any problems arose in the kitchen area.
Cook
Nesvit Cafe
Kyiv
01.2022 - 02.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Organized storage areas for efficient usage of space.
- Used standardized recipes and other instructions to prepare food.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Received and stored food and supplies.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Waitress
Lvivskiy zatyshok
08.2019 - 03.2020
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
Merchandiser
Tri medwedi
Kyiv
02.2019 - 07.2019
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
Assistant Cook
Good Food Kiev
Kyiv
03.2018 - 03.2019
- Prepared and cooked meals according to recipes, standards, and dietary guidelines.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Assisted with food preparation tasks such as chopping vegetables and grinding meats.
- Organized storage areas for food supplies.
- Maintained sanitation in the kitchen by adhering to health regulations.
- Transported prepared foods from kitchen to serving area using appropriate transport containers and utensils.
Education
High School Diploma -
Olenivka School
Ukraine 05-2018
Some College (No Degree) -
Industrial College
Ukraine Skills
- Exceptional Customer Service
- Speedy And Efficient
- Beverage Preparation
- Health Codes Compliance
- Food Preparation
- Food Service
- Adaptive And Creative
- Team Player
- Customer Service
- Friendly And Outgoing
- Quality Standards
- Positive And Professional
- Fluent In Russian Language
Timeline
Barista
Rough Russian Cafe
09.2023 - Current
Cook
Nesvit Cafe
01.2022 - 02.2022
Kitchen Cook Assistant
Lvivskiy zatyshok
03.2020 - 09.2022
Waitress
Lvivskiy zatyshok
08.2019 - 03.2020
Merchandiser
Tri medwedi
02.2019 - 07.2019
Assistant Cook
Good Food Kiev
03.2018 - 03.2019
High School Diploma -
Olenivka School
Some College (No Degree) -
Industrial College