Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadiia Podedvorna

Mesa,AZ

Summary

Highly-skilled Phlebotomist/Billing Clerk with a proven track record at United West Labs, showcasing expertise in blood collection and exceptional patient support. Excelled in maintaining HIPAA compliance and enhancing patient confidentiality. Proficient in collecting blood specimens and processing for further analysis. Demonstrated leadership in improving specimen handling processes, contributing to a safer and more efficient work environment. Renowned for outstanding communication and meticulous attention to detail.

Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

10
10
years of professional experience

Work History

Phlebotomist / Billing Clerk

United West Labs
04.2024 - Current
  • Organized daily work based on collection priority.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Copy and send to the billing office all payments, EOB’s, RA’s, Medicare payments, checks, credit card payments, etc.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Conducted venipuncture and other procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Reviewed and processed requisitions for laboratory tests.
  • Verified proper storage and transportation of specimens to laboratories.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Assisted in training and onboarding new phlebotomists.
  • Provide accurate communication to clients and their staff regarding the proper ordering of lab tests.
  • Accurately collect all specimens necessary to fulfill the clients’ lab orders.
  • Maintain a safe and clean environment for all staff members and patients, including without limitation, collecting and disposing of specimens and other contaminated material in accordance with established policies and procedures and with adherence to the appropriate standards of infection control and body fluid precautions and protective equipment when necessary.
  • Ensure that requisitions are completed properly, and the patient demographic, diagnosis, insurance and physician information are included on or attached to the requisitions. Diagnostic information shall be in a narrative or ICD-9 code format and valid only if legible.
  • Cross check the hospital’s admittance roster to UWL’s billing roster to avoid 72-hour rule violations.
  • Track all incomplete requisitions, which have been sent from billing office, make sure they get completed and copied.
  • f there are forms missing on file, call the patient and get them completed.
  • Answer and handle incoming phone calls
  • On a daily basis, inform my Operations Supervisor of job performance issues, concerns and schedule.
  • Ensure that draw station where my work is kept clean and adequately stocked with supplies every day.
  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Improved blood collection process by preparing supplies to match patient load.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used MS4 , Cerner Applications CAREB, Powerchart, ARUPLAB, Soarian DM AZNV.

Warehouse Worker

Amazon
01.2023 - 04.2024

Manager

Ukrainian School District
01.2015 - 10.2021

Education

Phlebotomy / Laboratory Processing

Arizona Medical Training Institute
Mesa, AZ
10-2023

Master of Science - Public Management And Administration

Lviv Regional Institute For Public Administration
Ukraine, Lviv
02-2019

Skills

  • Blood collection
  • Venipuncture
  • Patient confidentiality
  • Medical records handling
  • Venipuncture and capillary puncture
  • Quality control
  • Emergency response training
  • Medical terminology
  • HIPAA compliance
  • Specimen preparation
  • Sample and specimen collection
  • Quality control guidelines
  • Specimen labeling procedures
  • Sanitation and sterilization
  • Communication
  • Patient support

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Phlebotomist / Billing Clerk

United West Labs
04.2024 - Current

Warehouse Worker

Amazon
01.2023 - 04.2024

Manager

Ukrainian School District
01.2015 - 10.2021

Phlebotomy / Laboratory Processing

Arizona Medical Training Institute

Master of Science - Public Management And Administration

Lviv Regional Institute For Public Administration
Nadiia Podedvorna