Summary
Work History
Education
Skills
Timeline
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Nadine Augustin

Orlando

Summary

Proven team player and skilled housekeeper, excelled in maintaining high cleanliness standards at Labadee, enhancing guest satisfaction and loyalty. Demonstrated exceptional customer service at Delimart, resolving conflicts with empathy and efficiency. Achieved a significant increase in repeat business through a blend of expert cleaning and interpersonal skills.

Work History

Housekeeper

Labadee
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Customer Service Representative

Delimart
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Nursing Assistant

General Hospital, Ayetoro Gbede, Kogi
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

Highsc -

Lycee Des Jeunes
Haiti

Certified Nursing Assistant -

Southern Technical Institute
Orlando, FL

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Hospitality background
  • Customer service-focused
  • Interior and exterior cleaning

Timeline

Housekeeper

Labadee

Customer Service Representative

Delimart

Nursing Assistant

General Hospital, Ayetoro Gbede, Kogi

Highsc -

Lycee Des Jeunes

Certified Nursing Assistant -

Southern Technical Institute

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Nadine Augustin