Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nadine Garcia

Nadine Garcia

Chula Vista,CA

Summary

Experienced with billing management, ensuring accurate and timely invoicing. Uses in-depth knowledge of billing software and financial reporting to streamline operations. Track record of fostering effective communication and resolving billing discrepancies efficiently.

Office management professional prepared for role requiring high standards and focus on results. Known for effectively overseeing billing operations and ensuring seamless invoicing processes. Valued for strong team collaboration and adaptability to changing needs, with key skills in financial reporting and problem-solving.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Billing Manager

Prime Time Coatings, Inc.
09.2020 - Current
  • Oversaw the implementation of new software systems for improved organization and efficiency in the billing department''s daily operations.
  • Optimized cash flow by consolidating invoices, improving payment terms, and effectively managing credit control processes.
  • Mentored junior staff members, providing guidance on best practices in billing management and fostering professional development.
  • Created a culture of continuous improvement within the department, encouraging feedback from staff members to identify areas for growth or change.
  • Enhanced billing accuracy by implementing an efficient invoicing system and conducting thorough invoice reviews.
  • Implemented a thorough documentation process to maintain accurate records and facilitate audits by external parties.
  • Increased revenue collection rates through diligent follow-ups with clients and negotiation of payment plans.
  • Managed vendor relationships, negotiating favorable payment terms and ensuring timely payments to maintain positive working partnerships.
  • Managed the accounts receivable process, ensuring prompt payments from clients and minimizing outstanding balances.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Worked with customers to develop payment plans and bring accounts current.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

Detentions Processing Technician

San Diego Sheriff's Department
02.2020 - 09.2020
  • Played a key role in minimizing incidents of violence or unrest within the facility through proactive monitoring of potential conflicts among detainees.
  • Built rapport with detainees while maintaining professional boundaries, fostering an atmosphere of mutual respect within the detention center.
  • Contributed to a safer environment for both staff and detainees through thorough contraband searches and proper disposal of prohibited items.
  • Developed strong interpersonal skills through daily interactions with diverse groups of people, from detainees to colleagues and outside professionals.

Office Manager

La Jolla Management Group Executive Suites
06.2015 - 02.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

GED -

Chula Vista Adult
Chu;a Vista
01-2011

Human Resource Certification - Human Resources Development

Southern University
LA
12-2025

Skills

  • Accounts receivable
  • Invoice processing
  • Payroll management
  • Cash flow analysis
  • Budget planning
  • Collections experience
  • Audit support
  • Personnel oversight
  • Billing review
  • Accounts payable
  • Computer skills
  • Data entry
  • Documentation and recordkeeping
  • Excel spreadsheets
  • Billing and Accounting Support

Certification

Payroll / Bookkeeping Certification -Currently enrolled in course 2025

Timeline

Office Billing Manager

Prime Time Coatings, Inc.
09.2020 - Current

Detentions Processing Technician

San Diego Sheriff's Department
02.2020 - 09.2020

Office Manager

La Jolla Management Group Executive Suites
06.2015 - 02.2020

GED -

Chula Vista Adult

Human Resource Certification - Human Resources Development

Southern University

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