Nadine Haddad
Simi Valley,California
Summary
Sales & Applications Specialist with 3 years of experience at Experia Healthcare, the official agency of Philips and Hologic in Jordan, specializing in ultrasound imaging systems. Proven track record in closing sales targets, increasing market share of high-end and premium ultrasound systems, and ensuring exceptional customer satisfaction. Experienced in compliance and tender processes with MOH and DRMS, supporting engineers and doctors to draft clinical and technical specifications tailored to brand strengths to secure tender wins. Strong ability to deliver clinical training, resolve client issues, and drive business growth through both technical and commercial expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ultrasound Sales & Applications Specialist
Experia Healthcare
Amman, Jordan
12.2022 - 09.2025
- Company Overview: Agency of Philips and Hologic, Jordan.
- Closed ultrasound sales targets consistently, exceeding quota expectations.
- Increased market share of high-end and premium Philips ultrasound systems across the country.
- Delivered hands-on clinical training and product demonstrations for physicians, sonographers, and hospital staff.
- Acted as a customer satisfaction lead, managing escalations and resolving client issues quickly.
- Partnered with application and service teams to ensure smooth system installations and workflow integration.
- Grew sales of premium ultrasound systems by [200%] in assigned territory.
- Trained 100+ clinicians on advanced ultrasound applications.
- Improved customer satisfaction scores by reducing unresolved issues by [80%].
Compliance Specialist
Experia Healthcare
Amman , Jordan
- Supported engineers in MOH and DRMS hospitals and collaborated with doctors to draft compliance specifications.
- Ensured specifications were aligned clinically and technically with Philips and Hologic product strengths.
- Prepared tender documents optimized to highlight brand advantages while meeting MOH and DRMS requirements.
- MOH, DRMS and private hospitals Projects
- Authored compliance specifications that led to multiple successful tender wins.
- Strengthened alignment between clinical requirements and engineering capabilities to improve brand positioning.
Education
B.S. - Biomedical Engineering
Jordan University Of Science And Technology
Amman, Jordan01-2023
Skills
- Ultrasound Imaging Systems (Philips)
- Clinical Applications Training
- Sales Strategy & Negotiation
- Customer Relationship Management (CRM)
- Product Demonstrations & Presentations
- Customer Satisfaction & Retention
- Market Development & Territory Growth
- Work Under Pressure
- Time Management
- Project Management
- Compliance documentation
- Relationship building
- Competitor analysis
Certification
Philips Ultrasound Transcend Release Launch
Timeline
Ultrasound Sales & Applications Specialist
Experia Healthcare
12.2022 - 09.2025
Compliance Specialist
Experia Healthcare
B.S. - Biomedical Engineering
Jordan University Of Science And Technology