Nadine Jimenez
Orlando,Fl
Summary
Professional and highly motivated individual with years of experience in Healthcare/Pharmacy, Customer Service, and Administrative. Strong problem solver, who readily adapts to change, works well independently and in a group setting. Passionate about doing what's right for the client 100% of the time. Able to handle multiple priorities while maintaining excellent communication skills, strong attention to detail, and high standards of quality. Excellent interpersonal communication skills. Flexible Solar Installer proficient in working quickly and accurately to ready work sites, install panels and clean up debris. Well-organized and hardworking with good communication and planning skills. Seeking a fast-paced position with room for growth.
Dedicated electrical professional with hands-on experience in electrical installation and solar system assembly. Known for effective communication, attention to detail, and a commitment to delivering exceptional customer service.
Overview
13
13
years of professional experience
Work History
Electrical
OCI Contracting Inc.
Mulberry, FL
06.2021 - Current
- READ AND COMPREHEND BLUE PRINTS OF INSTALLATION AND MEASUREMENTS OF CONDUITS.
- Prepared and Installed GROUND WIRES TO JUMPER POSTS
- PULLED AND INSTALLED NUMBER 8 cables, AC CABLES , DC CABLES INTO CONDUITS.
- Labeled wires and CB boxes.
- Pv to pv each array and harness wires.
- Termination on Mc4s
Solar Installer
Oci Contracting Inc.
Green Cove Springs, FL
08.2020 - 11.2020
- READ AND COMPREHENDED TECHNICAL DOCUMENTATION, CHECKED MEASUREMENTS AND REVIEWED SITE CONDITIONS TO FACILITATE INSTALLATION.
- COMPLETED SITE PREPARATION AND FINISHING WORK BY APPLYING SKILLS.
- PULLED WIRES FOR ELECTRICAL NEEDS AND PUT TOGETHER PV TO PV.
- COLLABORATED WITH OTHERS TO FINISH TORQUING AND SQUARING RACKS.
PHARMACY TECHNICIAN
NOUR PHARMACY
09.2016 - 04.2020
- COLLECTED AND PROCESS PAYMENTS, PAYMENT PLANS AND RECURRING PAYMENTS TYPED AND PROCESSED PRESCRIPTIONS THROUGH MEDICAL INSURANCE PROVIDED ASSISTANCE AND DIRECTIONS WITH MEDIATION UPDATED CHANGES OF MEDICAL INSURANCE TO PATIENTS ACCOUNT ENSURING PATIENTS AND INSURANCES GETS BILLED CORRECTLY MAINTAIN A GREAT CUSTOMER RELATIONSHIP WITH RESPECT AND EMPATHY TO ALL OUR PATIENTS INITIATED RESOLUTION TO PATIENT'S COMPLAINTS RECORD PATIENTS MEDICAL HISTORY LOGGED ALL INFORMATION SUCH AS PATIENT INFORMATION AND INSURANCE.
- BUILT CUSTOMER LOYALTY BY PLACING FOLLOW UP CALLS FOR THOSE WHOM REPORTED CONCERNS BOTH ON PATIENTS AND DOCTORS MADE SURE ALL DOCUMENTATION AND INFORMATION ON PATIENTS FILE WAS CORRECT IN ORDER TO DELIVER MEDICATION WITHOUT ANY DISCREPANCIES
CASHIER
Panera Bread
01.2016 - 09.2016
- WELCOMED CUSTOMERS AND TOOK ORDERS EFFICIENTLY
- STOCKED THE FOOD AND WORKED EFFICIENTLY TO GET FOOD QUICKLY DONE
- CLEANED AND ORGANIZED CAFE.
PORTER
Nissan
01.2016 - 09.2016
- WELCOMING CUSTOMERS ON THE DRIVE
- EFFECTIVELY HANDLE GUESTS' COMPLAINTS AND SPECIAL REQUESTS
- VERIFY IDENTIFICATION FOR A SERVICE ADVISOR
- MAINTAIN A PROFESSIONAL ORGANIZED FRONT OF DRIVE ENVIRONMENT
LOANER AGENT / CUSTOMER SERVICE / PORTER
Toyota
09.2014 - 12.2015
- VERIFY CUSTOMER IDENTIFICATION AND VEHICLE TO PROCESS RENTAL AGREEMENT BETWEEN CUSTOMERS AND DEALERSHIP POLICIES
- ANSWERING INBOUND AND OUTBOUND CALLS DIRECTING THEM TO THE RIGHT DEPARTMENT
- PROCESSED CREDIT CARD AND DEBIT CARD TRANSACTIONS
- GREET CUSTOMERS ON THE DRIVE
- DIRECT CUSTOMERS TO THE CORRECT ADVISORS DIRECTED BY APPOINTMENTS
- ENSURE THE DRIVE IS RUNNING SMOOTHLY AND ALL CUSTOMERS ARE TAKEN CARE OF.
CABIN SERVICE
DAL Global Services Aviation
06.2013 - 09.2014
- ENFORCE ALL AIRPORT AND AIRLINE RULES AND REGULATIONS.
- ENSURE THAT SAFETY, SECURITY AND REGULATIONS ARE MAINTAINED AT ALL TIMES.
- CHECKING INTERIOR OF AIRPLANES FOR CLEANNESS
- PROVIDED VACUUMED, WIPED DOWN, AND CLEANED OF TRASH INSIDE AIRCRAFT.
- PROVIDED PASSENGER SERVICE DUTIES FOR THE FOLLOWING AIRLINES: FRONTIER, UNITED, AERO MEXICO, AND COPA.
Education
HIGH SCHOOL DIPLOMA -
LAKE NONA
Skills
- Complaint Handling
- Customer Service
- Enrollment Specialist
- Prior Authorizations
- Medicare and Medicaid experience
- Claims
- Recovery and Billing
- PowerPoint Presentation
- Data Entry
- Filing
- Troubleshooting
- Hand and power tools
- Verifying measurements
- Following safety procedures
- Organization
- Team building
- Electrical installation
- Blueprint reading
- Wire termination
- Cable installation
- Solar system assembly
- Residential wiring
- Customer relationship management
- Technical documentation review
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Complaint resolution
- Effective communication
- Good Telephone Etiquette
- MS office
- Written communication
- Analytical thinking
- Remote office availability
- Maintenance & repair
- Problem-solving
- Organization and time management
- Communication
- Multitasking Abilities
Awards
Pharmacy Technician License
Timeline
Electrical
OCI Contracting Inc.
06.2021 - Current
Solar Installer
Oci Contracting Inc.
08.2020 - 11.2020
PHARMACY TECHNICIAN
NOUR PHARMACY
09.2016 - 04.2020
CASHIER
Panera Bread
01.2016 - 09.2016
PORTER
Nissan
01.2016 - 09.2016
LOANER AGENT / CUSTOMER SERVICE / PORTER
Toyota
09.2014 - 12.2015
CABIN SERVICE
DAL Global Services Aviation
06.2013 - 09.2014
HIGH SCHOOL DIPLOMA -
LAKE NONA