NADINE LACHAPEL
Mount Sinai Hospital
Bronx,New York
1
Certification
9
years of professional experience
Work History
Medical Administrative Assistant
7 Months- Managed pediatric patient scheduling and appointment coordination to optimize clinical workflow and maintain an efficient child friendly environment
- Coordinated pediatric surgeries in a timely manner, ensuring medical clearances, insurance authorization, specialized equipment and operating room bookings were completed
- Assisted in scheduling MRI's, X-rays, Ultrasounds to have results ready for upcoming appointments
- Processed medical records and maintained patient confidentiality in compliance with HIPAA regulations
- Assisted pediatric orthopedic provider with administrative tasks, ensuring timely communication with parents and complete documentation
- Answered incoming calls, routed messages, and resolved patient/caregiver inquiries
- Verified insurance coverage including commercial and medicaid plans
- Demonstrated proficiency in EMR software systems, adapting to new technology required
Afterschool Counselor
3 Months- Assisted teachers with daily lessons, including distributing supplies and guiding/helping students during learning lessons or class projects
- Managed attendance and safety protocols such as conducting accurate head counts before class and secure dismissal with family/ legal guardians
- monitor student behavior and minimized distractions by using positive reinforcement to maintain engagement and ensure a respectful enviorment
- Maintained a bilingual English/Spanish approach when speaking with families and supporting student needs.
- Assisted students with homework time by offering guidance and encouraging steady work habits.
Certified Medical Assistant
3 Years 10 Months- Logged vital sign readings weekly, maintaining accurate intake records and supporting timely rooming for patient visits.
- Processed 30-50 patient check-ins daily, verifying demographics, insurance details, and visit readiness in a fast-paced medical office.
- Managed surgical screening flow by performing EKGs and PFTs, then documented results for clearance and routine patient files.
- Handled patient clerical work, including general inquiries, co-payments, insurance certifications, requisition forms, and referral coordination.
- Scheduled appointments directly in EMR systems and kept medical records current for providers and front-office staff.
Teacher Assistant
6 Months- Supported learning activities daily by preparing materials, distributing supplies, and assisting students with class projects.
- Assisted teachers with daily lessons by distributing supplies, guiding students, and reinforcing class project completion.
- Managed attendance and safety protocols by completing accurate head counts before class and coordinating secure dismissal with families and guardians.
- Monitored student behavior, reduced distractions, and used positive reinforcement to maintain engagement and a respectful classroom environment.
Education
Certified Clinical Medical Assistant
Nursing Assistant
Regents Diploma
Skills
Bilingual English/Spanish
Check-in/out & patient registration
Patient communication
Insurance verification & eligibility
Clinical Support Skills
Phlebotomy
Infection control
EKG recording
Vital signs monitoring
Medical Systems & Documentation
Proficient in Microsoft and iWorks
EMR systems (Epic
eClinical
Allscripts
MDRhythm)
Medical records documentation
Appointment scheduling
Scheduling & triage
Referral coordination
Copayment collection
Insurance & Billing
Prior authorization
HIPAA compliance
Certification
Clinical Medical Assistant, certified by the NHA, (Certification #R4Q8J5T4; Exp. May, 2027)
Timeline
Medical Administrative Assistant
Mount Sinai Hospital
03.2026 - 10.2026Read More
Afterschool Counselor
Riverdale Y
12.2025 - 03.2026Read More
Certified Medical Assistant
White House Medical
05.2022 - 03.2026Read More
Teacher Assistant
P.S. 212 Midtown West School
10.2017 - 04.2018Read More
Aquinas High School
Regents Diploma
Read More
LINC Health Training Center
Nursing Assistant
Read More
ABC Training Center
Certified Clinical Medical Assistant
Read More