I enjoy helping others and giving back to the community I also enjoy sketching and drawing, which helps improve my creativity and attention to detail I Enjoy playing volleyball for my overall physical and mental well-being I have a passion for photography and editing photos, I also serve on my churches social media team as well as the kids center
Nadine Rodriguez
San Antonio,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Whataburger
12034 Culebra Rd San Antonio, Tx 78253
03.2022 - Current
- Supervised daily operations to ensure compliance with company standards and protocols.
- Trained and mentored new team members on service excellence and operational procedures.
- Implemented process improvements that enhanced efficiency in food preparation and customer service.
- Monitored inventory levels to maintain adequate stock and minimize waste.
- Conducted performance evaluations, providing feedback to promote employee development and engagement.
- Analyzed operational workflows to identify areas for improvement, driving overall team productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Education
Associate of Arts - Journalism
San Antonio College
San Antonio, TX09-2025
High School Diploma -
Harlan High School
San Antonio, TX04-2021
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Staff development
- Succession planning
- Motivational
- Equipment inventory
- Team leadership
- Teamwork and collaboration
- Customer service
- Decision-making
- Team development
- Staff management
- Staff training
- Hiring and training
- Customer relationship management
- Problem resolution
- Goal setting
- Documentation and reporting
Certification
- Certified Manager Certification
- Servesafe Certificate
- Food handlers certificate
Interests
Timeline
Team Leader Manager
Whataburger
03.2022 - Current
Associate of Arts - Journalism
San Antonio College
High School Diploma -
Harlan High School