Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Development Representative
Cprime, Inc
06.2018 - Current
Generate qualified (B.A.N.T.) leads for salesforce via cold and warm (marketing activity) outreach via email, phone, social media, to a targeted list of accounts
Built and managed accurate sales pipeline to maintain high volume of activity.
Used data analytics to identify and track sales trends and develop actionable insights.
Established relationships with prospects and customers to promote product understanding and drive sales growth.
Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
Maintained high levels of customer satisfaction by providing exceptional support throughout the entire sales process – from initial inquiry to post-sale followup.
Research and prospect into new and existing accounts with defined territory
Continued qualification of prospects and scheduling Discovery calls for Account Directors/ Business Development Directors for further development in the Sales pipeline, with an emphasis on driving higher conversion from meeting to accepted pipeline
Coordinate and confirm sales meetings with key client stakeholders and Account Managers
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Coordinate presentation materials and appropriate samples for meetings with key retailers
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Maintain product updates within the key account portals
Organized and coordinated attendance of regional trade shows and consumer shows; ordering services, developing booth designs, creating marketing materials, manage shipment of products, hotel and travel arrangements
Worked closely with the Operations team to monitor inventory and ensure sales orders were being processed in a timely manner
Lead - Global Payroll Accounting and Compliance at Cprime India Technologies Private LimitedLead - Global Payroll Accounting and Compliance at Cprime India Technologies Private Limited