Nadine Sturgill
Marietta,GA
Summary
Dynamic professional skilled in rapidly acquiring and applying new competencies within diverse environments. Known for a strong work ethic and effective communication, significantly contributing to team accomplishments and organizational objectives. Proven track record in conducting assessments, crafting insightful recommendations, and delivering impactful presentations. Expertise in risk management strategies aimed at optimizing profitability while staying updated on the latest analytical methods and techniques.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Risk Manager
Applied Risk Solutions
Atlanta, GA
08.2021 - Current
- Manage detailed incident investigation, loss mitigation, and the timely resolution of a variety of claims relating to General Liability, Workers Compensation, Premises Liability and Automobile claims to specifically include Hired Non-Owned (HNOA) Coverage
- Build rapport with clients and carrier partners
- Input claims/risk information into RMIS system in an accurate and timely manner
- Analyze complex claims/risks information to effectuate creative and timely problem-solving solutions
- Identify risk factors for clients and assist with client training on awareness and avoidance of risks
- Communicate with plaintiff attorneys, carrier legal counsels, and other experts
- Prepare reports outlining loss data, open claim summaries, and other documentation as needed
- Attend loss review meetings upon renewal or as determined by claims activity
Claims Coordinator
Applied Risk Solutions
Atlanta, GA
08.2020 - 08.2021
- Streamlined claims processing by efficiently inputting data into RMIS system and assigning to Risk Manager, enhancing workflow efficiency
- Collaborated with clients and carrier to enhance claims processing efficiency
- Prepared comprehensive renewal packages, ensuring timely submissions
- Organized and maintained accurate loss run files for streamlined access
- Provided crucial support to Risk Managers by collecting essential documents and statements, enabling thorough claim assessments
Office Specialist
City of Cumming Recreation and Parks Department
Cumming, GA
01.2018 - 08.2020
- Managed front desk for improved customer service and operational flow
- Handled inquiries, ensuring accurate program information and registration
- Input customer data into ActiveNet, optimizing registration efficiency
- Processed payments in ActiveNet, ensuring smooth transactions
- Contributed to customer satisfaction and streamlined operations
- Fostered positive relationships with customer and team members, contributing to a welcoming environment
Communications Officer
City of Cumming Police Department
Cumming, GA
12.2015 - 12.2018
- Multi-task with operations of answering calls with the radios, phones, entering data and handling administrative tasks
- Processed multiple calls and dispatched officers at the radio console, all at the same time
- Utilized the GCIC for inputting/confirming warrants, driver's licenses, vehicle registrations, and criminal records
Co-Manager
RaceTrac Petroleum Inc
Alpharetta, GA
06.2010 - 12.2015
- Implemented data-driven inventory control measures, ensuring optimal stock levels and minimizing waste through accurate counts and timely order placements
- Delegated tasks to associates and followed up on procedures
- Fostered a team-oriented environment, empowering associates to maintain high standards of cleanliness and organization while delivering exceptional guest services
Education
High School Diploma -
Bartow Senior High School
Bartow, FL05.2006
Skills
- Experienced with Microsoft Office Suite
- Risk Management
- Office Operations Management
- Accurate Typing Speed of 80 WPM
- Document Formatting
- Data Interpretation
- Efficient Data Management
- Administrative Support Proficiency
- Service Excellence
- Quality Control
- Operational Leadership
Certification
- Georgia Property and Casualty License (P&C), issued 04/01/2021, renewed 02/01/2023
Additional Information
Cash Handling, Background Investigation
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Risk Manager
Applied Risk Solutions
08.2021 - Current
Claims Coordinator
Applied Risk Solutions
08.2020 - 08.2021
Office Specialist
City of Cumming Recreation and Parks Department
01.2018 - 08.2020
Communications Officer
City of Cumming Police Department
12.2015 - 12.2018
Co-Manager
RaceTrac Petroleum Inc
06.2010 - 12.2015
- Georgia Property and Casualty License (P&C), issued 04/01/2021, renewed 02/01/2023
High School Diploma -
Bartow Senior High School
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