Nadine Johnston
Sandy Springs,GA
Summary
Dependable employee successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management. Upbeat, friendly and anticipating of customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
First Grade Teacher
West Smiths Station Elementary School
2022.07 - 2023.07
- Created classroom environment conducive to learning and appropriate to age-level and interests of students.
- Collaborated with other teachers, administrators, and parents to ensure student success.
- Utilized technology such as interactive whiteboards and iPads to enhance learning opportunities for students.
- Demonstrated strong organizational skills while managing daily routines.
Sales Representative/Front Desk Employee
Crunch Fitness
2022.06 - 2022.09
- Demonstrated excellent customer service skills when dealing with client inquiries.
- Communicated membership features, advantages, and benefits to customers.
- Developed and maintained relationships with customers to ensure repeat business.
- Resolved escalated customer issues professionally while maintaining composure under pressure.
Server
Cheeburger Cheeburger
2018.10 - 2022.06
- Greeted and accommodated guests, building positive experience from first interaction.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
Hostess
Red Robin
2018.02 - 2018.08
- Presented positive first impression of establishment's high standards by delivering exceptional service.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Bachelor of Science - Early Childhood Education
Auburn University
Auburn, AL05.2022
Skills
- Customer service of all age groups
- Organized
- Dependable
- Punctual
- Fast learner
- Excels in fast paced environment
Timeline
First Grade Teacher
West Smiths Station Elementary School
2022.07 - 2023.07
Sales Representative/Front Desk Employee
Crunch Fitness
2022.06 - 2022.09
Server
Cheeburger Cheeburger
2018.10 - 2022.06
Hostess
Red Robin
2018.02 - 2018.08
Bachelor of Science - Early Childhood Education
Auburn University
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