Motivated sales representative with a track record in lead generation and cross-selling. Strong team collaboration and customer relationship management skills contribute to consistent revenue growth and high customer satisfaction.
Work History
Amazon Driver
1 Month
Amazon | 07.2026 - Current
Delivered packages efficiently while adhering to safety protocols and traffic regulations.
Utilized GPS technology to optimize delivery routes, minimizing delays and improving efficiency.
Communicated effectively with customers regarding delivery status, enhancing overall service satisfaction.
Collaborated with team members to streamline delivery processes and improve time management strategies.
Loaded truck and properly secured items to prevent damage for deliveries.
SMB / Sales Representative
7 Years 10 Months
Verizon Wireless | 08.2018 - 06.2026
Generated sales through outbound calling and lead follow-up efforts, effectively using scripts and phone techniques.
Contacted new and existing customers to discuss product and service solutions.
Consulted with customers to aid selection and purchase of products that met needs.
Cross-sold additional products or services based on customer needs.
Upsold and cross-sold products to existing customers to maximize revenue.
Managed customer relationships to increase satisfaction and retention rates.
Cultivated customer relationships to support revenue growth initiatives.
Negotiated prices, terms of sale and service agreement to close transactions.
Resolved customer inquiries and issues promptly to maintain service quality.
Maintained product knowledge to inform customers about the latest offerings.
Analyzed market trends to identify new sales opportunities within the region.
Cold called potential clients to generate leads for sales opportunities.
Collaborated with team members to develop targeted sales strategies and campaigns.
Collaborated with team members to determine strategic sales approaches.
Provided training and support to new hires on sales processes and tools.
Education
High School Diploma
Southern High School | Santa Rita, Gu | 05-2007
Some College (No Degree) - Criminal Investigations / Forensic Science
Everest College Phoenix | Phoenix, AZ
Skills
Efficiency and time management
Problem-solving abilities
Multitasking Abilities
Loading and unloading
Reliability
Teamwork and collaboration
Ability to lift 50 pounds
Valid Driver's license
Education and Training
other,other
Timeline
Amazon Driver
Amazon
07.2026 - CurrentRead More
SMB / Sales Representative
Verizon Wireless
08.2018 - 06.2026Read More
Southern High School
High School Diploma
Read More
Everest College Phoenix
Some College (No Degree) from Criminal Investigations / Forensic Science