Nadira Berry
Bronx,NY
Summary
An experienced and enthusiastic professional with training in a wide range of administrative tasks. Ability to prioritize, meet deadlines, and work under pressure. Self-motivated and performs effectively in independent and team environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Remote Medical Billing and Coding
Vision Healers LLC
Roselle Park, NJ
09.2023 - Current
- Monitoring accounts receivable report weekly to identify unpaid balances due
- Verifying completion and accuracy of patient information and insurance data in billing system
- Setting up patient charts and documenting information in various company software
Front Desk Receptionist
Active Care Physical Therapy
New York, NY
12.2023 - 04.2024
- Warmly greeted visitors and patients and distributed paperwork, clarifying intake procedures
- Answering phones, scheduling appointments, and maintaining patient files using Prompt EMR system
- Collaborated with billing team to verify insurance information and obtain pre-authorizations if required
- Maintained clean and organized treatment areas, ensuring all safety protocols are followed
Hostess
NYY Steakhouse- Hard Rock Hotel
New York, NY
05.2023 - 10.2023
- Fine dining hostess serving as the first face of the establishment, demonstrating exceptional customer service skills
- Surveyed dining areas to verify proper cleanliness and readiness for guests
- Tracked guest seating utilizing OpenTable/SevenRooms mobile reservation software
Lead Hostess
Grayson Hotel
New York, NY
09.2022 - 06.2023
- Answered phone inquiries to manage reservations, record takeout orders and respond to service questions, maintaining general knowledge of the hotel and restaurant
- Fulfilled in-room-dining orders for hotel guests using Micros POS system
- Stayed attentive to server availability and table turnover to quickly seat guests; averaging 150 tables per day
Optometric Assistant
ClearVue Eye Care- Mount Sinai
New York, NY
04.2022 - 12.2022
- Greeted customers, addressed questions, and obtained preliminary patient histories
- Performed pre-testing procedures under general supervision of the Optometrist, keeping exam rooms clean and instruments sterilized
- Scheduled appointments, verified insurance, managed office inventory, and maintained the patient EMR system
- Facilitated the sale of frames and contact lenses
Home Health Aide
Five Star Home Health Care
Brooklyn, NY
07.2020 - 10.2021
- Assisted with patient's personal care needs, performed general wellness checks and provided emotional support
- Tracked and reported to nurses about patient’s health status
- Cooking, meal prepping, and grocery shopping based on established nutritional plans
- Managed patient transportation and appointment scheduling
Education
Communication Studies
Lehman College
Bronx, NYSkills
- Scheduling and Coordination
- Creative Problem Solving
- Effective Communication
- Organization
- Collaboration and Teamwork
- Relationship Building
- Attention to Detail
- Adaptability and Flexibility
Accomplishments
- Promoted from Store Associate to Retail Lead, in less than 12-months due to exceeding managerial expectations and increasing workplace morale.
- Consistently maintained high customer satisfaction ratings.
- Proficient in basic Microsoft Suite.
Certification
- Microsoft Excel Certified - 2022
- Home Care Aide (HHA) - 2020
Timeline
Front Desk Receptionist
Active Care Physical Therapy
12.2023 - 04.2024
Remote Medical Billing and Coding
Vision Healers LLC
09.2023 - Current
Hostess
NYY Steakhouse- Hard Rock Hotel
05.2023 - 10.2023
Lead Hostess
Grayson Hotel
09.2022 - 06.2023
Optometric Assistant
ClearVue Eye Care- Mount Sinai
04.2022 - 12.2022
Home Health Aide
Five Star Home Health Care
07.2020 - 10.2021
Communication Studies
Lehman College
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