Michelle Lum
Paso Robles,CA
Summary
Professional coding expert with extensive knowledge of medical coding standards and procedures. Consistently ensured accurate code assignment, contributing to optimized billing and reimbursement. Valued for teamwork and adaptability in fast-paced environments, with strong analytical and communication skills.
Overview
23
23
years of professional experience
Work History
Medical Billing & Coding Specialist II- remote
St Johns Health, Jackson Wy
03.2014 - Current
- Properly code medical services, bill insurance and work AR for multi-specialty.
- Conducted regular audits of coded records to maintain quality assurance standards.
Front Desk Dental Office (Part-Time)
Cascade Signature Dental
12.2023 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
- Managed customer accounts, updating information to enhance service delivery.
Patient Account Specialist
Centura Health, Colorado Springs
08.2006 - 03.2014
- Credential Physical Therapist, billed workers compensation, outpatient hospital claims to medicare & secondary insurance and worked AR multi-speciality.
Patient Account
Sunrise Medical Billing- Colorado Springs
01.2003 - 08.2004
Education
CPC & CPB certifications -
AAPC
Skills
- Knowledge of CPT, ICD 10
- Organization
- Achieve maximum reimbursement for services provided
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Adaptability and flexibility
- Reliability
- Self motivation
Awards
Pillar of Excellent 02/2010- Centura
Timeline
Front Desk Dental Office (Part-Time)
Cascade Signature Dental
12.2023 - 06.2025
Medical Billing & Coding Specialist II- remote
St Johns Health, Jackson Wy
03.2014 - Current
Patient Account Specialist
Centura Health, Colorado Springs
08.2006 - 03.2014
Patient Account
Sunrise Medical Billing- Colorado Springs
01.2003 - 08.2004
CPC & CPB certifications -
AAPC
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