Nadira Culbreath
Insurance Sales
Cambria,NY
Summary
Adept at relationship building and insurance sales, I elevated client satisfaction and sales growth at Bayview Asset Management. Leveraging strong negotiation and customer service skills, I consistently exceeded sales targets and played a key role in team development, demonstrating a profound understanding of product knowledge and risk management.
Overview
10
10
years of professional experience
Work History
Insurance Sales Agent
Bayview Asset Management
03.2022 - Current
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Maximized revenue growth with proactive lead generation tactics and efficient time management skills.
- Developed sales strategies to increase sales of insurance policies.
- Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Negotiated favorable terms for clients with carriers while maintaining strict adherence to underwriting guidelines.
- Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage for clients'' unique situations.
- Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
- Followed up promptly with interested clients to close sales.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Actively pursued continuing education opportunities to remain current with industry regulations and trends.
- Boosted overall sales team performance by introducing innovative sales techniques.
- Achieved top sales agent status through consistent delivery of outstanding customer service and expert product knowledge.
Insurance Agent
Teleperformance
10.2018 - 05.2021
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Life Insurance Agent
Colonial Penn Life Insurance Company
01.2015 - 11.2017
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Promoted products and services using upselling and other sales strategies.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
Banking Customer Service Representative
Police and Fire Federal Credit Union
03.2016 - 09.2017
- Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
- Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
- Reduced wait times for customers by efficiently handling high volumes of calls and resolving issues quickly.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
- Processed daily cash transactions accurately while adhering to security protocols, minimizing risk exposure for the bank and its customers.
- Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
Education
No Degree - Insurance And Risk Management
Essex County College
Newark, NJ03-2014
Associate of Science - Nursing
Broward College
Fort Lauderdale, FL06-2006
GED -
Rowan College At Gloucester County
Sewell, NJ04-1998
Skills
- Customer service
- Insurance sales
- Strong negotiation
- Product knowledge
- Licensed insurance agent
- Team training and development
- Risk management
- Auto insurance
- Property and casualty insurance
- Quotes and sales
- Relationship building
- Account servicing
Timeline
Insurance Sales Agent
Bayview Asset Management
03.2022 - Current
Insurance Agent
Teleperformance
10.2018 - 05.2021
Banking Customer Service Representative
Police and Fire Federal Credit Union
03.2016 - 09.2017
Life Insurance Agent
Colonial Penn Life Insurance Company
01.2015 - 11.2017
No Degree - Insurance And Risk Management
Essex County College
Associate of Science - Nursing
Broward College
GED -
Rowan College At Gloucester County
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