Nadiyyah Little
Mount Pleasant,MI
Summary
Highly organized and detail-oriented professional with background providing top-notch cleaning services. Skilled at streamline daily processes and efficiently managing resources.Seeking to utilize excellent communication,interpersonal, and organizational skills to complete task. Reliable with a good work ethic and the ability to quickly adapt to new task and environments.
Overview
4
4
years of professional experience
Work History
House Cleaner
MetPlus
Detroit
03.2022 - 04.2024
- Cleaning and Sanitizing: Efficiently clean and sanitize all areas of the home, including living rooms, bedrooms, kitchens, and bathrooms, using appropriate cleaning supplies and techniques
- Dusting and Vacuuming: Thoroughly dust surfaces, vacuum carpets, and mop floors to ensure a spotless environment
- Laundry and Linen Care: Handle laundry, including washing, drying, folding, and ironing clothes, as well as changing and laundering bed linens and towels
- Surface Maintenance: Clean and maintain kitchen appliances, countertops, cabinets, and other surfaces to ensure hygiene and a polished appearance
- Trash and Recycling: Manage household waste by collecting, sorting, and disposing of trash and recyclables in compliance with local regulations
- Organization: Assist with organizing household items and ensuring that all areas are neat and orderly
- Client Communication: Build and maintain positive relationships with clients through effective communication, understanding their preferences, and addressing any special requests or concerns
- Safety and Efficiency: Adhere to safety protocols while using cleaning products and equipment, ensuring a safe and efficient cleaning process.
Assistant Manager
Dairy Queen
Ferndale
06.2020 - 12.2023
- Assist the Store Manager in overseeing daily operations, including staffing, inventory management, and customer service.
- Train and mentor new employees, fostering a positive and productive work environment.
- Monitor sales and operational performance to ensure the store meets or exceeds revenue and profitability goals.
- Implement and enforce company policies and procedures to maintain high standards of cleanliness and food safety.
- Resolve customer complaints and issues promptly to ensure customer satisfaction and loyalty.
- Conduct regular inventory audits and order supplies as needed to prevent shortages and manage costs.
- Supervised and coordinated the activities of team members during shifts to ensure efficient service and high-quality product delivery.
- Assisted in scheduling shifts and managing employee time records.
- Maintained a clean and organized work environment, adhering to health and safety regulations.
- Developed and implemented strategies to improve service speed and accuracy
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI05-2026
Skills
- Cash Handling
- Food Safety
- Food Preparation
- Supervising Experience
- Shift Management
- Cleaning Experience
- Food Handling
- Food Production
- Serving Experience
- Assistant Manager Experience
- Data entry
- Organizational skills
- Home Care
- Residential Cleaning
- Caregiving
- Organizing
- Cleaning and sanitization
- Restocking supplies
- Customer Service
- Quality Assurance
Timeline
House Cleaner
MetPlus
03.2022 - 04.2024
Assistant Manager
Dairy Queen
06.2020 - 12.2023
Bachelor of Science - Psychology
Central Michigan University