Nadracar Jasmin
Hollywood
Summary
Ice Deportation Officer/Lead/Supervisor with expertise in managing deportation operations while ensuring legal compliance and detainee safety. Skilled in cross-agency coordination, personnel scheduling, and training facilitation to optimize team performance and operational efficiency. Great Customer Service Skills, and dedicated to enhancing enforcement standards and driving continuous improvements in mission readiness and security protocols.
Overview
8
8
years of professional experience
Work History
Ice Deportation Officer /Lead
THE GEO GROUP
Opa-locka
06.2024 - Current
- Supervised ICE detainee deportation processes, ensuring compliance with federal regulations and maintaining detainee safety and security.
- Directed daily deportation operations to ensure strict adherence to legal protocols and enhance overall procedural compliance.
- Coordinated cross-agency communication to streamline case management and enhance operational efficiency.
- Implemented safety measures during transport and detention to minimize risk and maintain secure environments.
- Prioritized resource allocation and personnel scheduling to optimize team productivity and mission readiness.
- Developed training programs to elevate staff competency and enforce consistent enforcement standards.
- Trained new hires on company policies, procedures, and processes.
- Accompanied deportees on flights back home, ensuring safe arrival at their destination.
- Supervised daily operations to ensure efficient workflow and productivity.
Miami Dade Transit Officer/Captain
Allied Universal
Government center
04.2022 - 10.2025
- Coordinated emergency response protocols to minimize service disruptions and enhance rider security, ensuring seamless transit operations.
- Directed daily transit operations to ensure passenger safety and maintain compliance with regulatory standards.
- Patrolled Miami Dade transit facilities, enforcing safety protocols and responding to incidents to maintain secure transportation services.
- Established communication channels between field personnel and management to improve incident reporting accuracy.
- Prioritized staff scheduling and resource allocation to optimize service coverage, effectively meeting demand during peak and off-peak hours.
- Monitored vehicle inspections and maintenance schedules to uphold operational reliability and safety standards.
Security guard / Morning Supervisor
Allied Universal
Multiple locations
04.2020 - 06.2022
- Monitored and controlled access to facilities, performed regular security patrols, and responded promptly to incidents to ensure the safety of personnel and property.
- Monitored safety protocol adherence, preventing workplace incidents and ensuring regulatory compliance.
- Managed alarms and emergencies to maintain a secure environment.
- Enhanced guard readiness by providing training on protocols and emergency procedures.
- Trained and mentored staff, enhancing skill development and strengthening team reliability.
- Evaluated employee performance regularly to identify improvement areas and support career growth within the team.
- Coordinated daily team activities, ensuring timely task completion and operational productivity.
- Facilitated communication between departments to improve workflow transparency and accelerate issue resolution.
- Delivered customer service to staff and visitors, ensuring professionalism and support.
Customer service representative
American Airlines
Miami
03.2018 - 03.2020
- Resolved diverse customer inquiries promptly, contributing to high satisfaction and elevating service quality.
- Processed orders and returns accurately, ensuring compliance with company policies and minimizing transaction errors.
- Communicated product information clearly to help customers make informed purchasing decisions, fostering engagement.
- Documented customer interactions systematically to support efficient follow-up and maintain reliable service records.
- Collaborated with technical teams to escalate and track complex issues, minimizing downtime and improving issue resolution speed.
Education
High school diploma -
Miami Northwestern
Miami, floridaSkills
- Law enforcement knowledge
- Incident reporting
- Regulatory training
- Stakeholder engagement
- Decision making
- Performance management
- Resource allocation
- Process improvement
- Leadership
- Team leadership
- Team building
- Conflict resolution
- Problem solving
- Attention to detail
- Staff training
- Staff training
References
- Sherman Lee, 305-801-8817
- Paul Hurtado, 786-359-1334
- Carlos Moreno, 786-566-1469
- Derrick Oliver, 513-378-5660
Languages
Haitian Creole, Native
Timeline
Ice Deportation Officer /Lead
THE GEO GROUP
06.2024 - Current
Miami Dade Transit Officer/Captain
Allied Universal
04.2022 - 10.2025
Security guard / Morning Supervisor
Allied Universal
04.2020 - 06.2022
Customer service representative
American Airlines
03.2018 - 03.2020
High school diploma -
Miami Northwestern