Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadrat Omotesho

camby

Summary

Dynamic leader with proven expertise in customer service management and problem-solving, honed at Super Beauty and through impactful volunteer work at Dari Nuril Idayat Wasaadat. Excelled in team leadership, coaching, and fostering strong customer relations, achieving notable improvements in team cohesion and customer satisfaction. Skilled in multitasking, organization, and mentoring, I drive positive change and operational excellence.

Overview

7
7
years of professional experience

Work History

Store Manager

Super Beauty
05.2023 - 07.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Volunteer

Dari Nuril Idayat Wasaadat
02.2017 - 07.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
  • Educated young people about strategies for driving discussions and promoting social changes.

Education

Bachelor Of Science - Psychology

University of Indianapolis
Indianapolis, IN

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Outstanding communication skills
  • Team leadership and coaching
  • Team building and leadership
  • Work Planning and Prioritization

Languages

Yoruba
Native or Bilingual
Pidgin
Native or Bilingual

Timeline

Store Manager

Super Beauty
05.2023 - 07.2024

Volunteer

Dari Nuril Idayat Wasaadat
02.2017 - 07.2024

Bachelor Of Science - Psychology

University of Indianapolis

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Nadrat Omotesho