Nadya Davis
Philadelphia,PA
Summary
Dependable and experienced retail sales professional with a proven track record in thriving, fast-paced environments. Proficient in efficiently processing transactions, handling cash, utilizing registers, and organizing merchandise. Committed to ensuring exceptional customer satisfaction by effectively addressing customer requests, needs, and concerns with ease and professionalism. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Amazon Fresh
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Camp Counselor
Summer Camps via Work Ready
06.2022 - Current
- Mentored junior counselors: Provided guidance on activities, conflict resolution, and safety.
- Designed and led camp programs: Created engaging activities for various age groups.
- Managed camper schedules: Addressed behavioral issues and enforced camp rules and safety protocols.
Front Desk Receptionist Intern
Blue Cross Blue Shield
01.2023 - 07.2024
- Greeted and assisted visitors: Addressed inquiries and directed clients to the appropriate departments.
- Managed calls and scheduled appointments: Provided information about insurance plans and services.
- Processed documentation: Verified insurance information and maintained confidential records.
Retail Associate
Primark
08.2023 - 06.2024
- Delivered exceptional customer service: Greeted and assisted shoppers, answered product questions, and enhanced the shopping experience.
- Managed inventory: Organized stock, conducted shelf checks, and processed merchandise deliveries to maintain store organization.
- Processed transactions: Handled sales, returns, and exchanges efficiently, resolving customer issues and reducing wait times.
Supervisor, Customer Service
Ummi Dee's Burger Bistro
04.2022 - 05.2023
- Supervised front-of-house operations: Ensured prompt and courteous service to enhance customer satisfaction.
- Trained new employees: Focused on customer interaction, menu knowledge, and problem-solving to improve service efficiency.
- Resolved customer complaints: Addressed issues professionally to maintain a positive dining environment and uphold the bistro's reputation.
Lead Cashier
Gap Inc.
01.2022 - 12.2022
- Handled post-transactions: Processed sales and returns efficiently.
- Counted down cash wrap: Reconciled cash register at the end of the day.
- Assisted customers: Provided support with sales and returns.
Education
Healthcare Studies
Community College of Philadelphia
06.2026
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West Philadelphia High School
06.2024
Skills
- Customer service
- Food service
- Communication skills
- Computer literacy
- Guest services
- Microsoft word
- Leadership
- Sales expertise
- Stock replenishment
- Brand representation
- Store maintenance
- Interpersonal and written communication
Timeline
Retail Sales Associate
Amazon Fresh
08.2024 - Current
Retail Associate
Primark
08.2023 - 06.2024
Front Desk Receptionist Intern
Blue Cross Blue Shield
01.2023 - 07.2024
Camp Counselor
Summer Camps via Work Ready
06.2022 - Current
Supervisor, Customer Service
Ummi Dee's Burger Bistro
04.2022 - 05.2023
Lead Cashier
Gap Inc.
01.2022 - 12.2022
Healthcare Studies
Community College of Philadelphia
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West Philadelphia High School
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