Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nadya Topilskaya

Roseville,CA

Summary

A first generation student and immigrant: an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of enhancing customer satisfaction and streamlining office operations at Sierra College, leveraging strong problem-solving abilities and meticulous attention to detail. Fluent in Russian and Ukrainian, adept in administrative support and customer service, significantly contributing to team and individual success.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Assistant at Student Accessibility Services

Sierra College
10.2023 - 09.2024
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Worked front desk
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Successfully handled operations and collaborated with other student employees, supervisors and counselors to ensure student satisfaction with our services.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Welcomed office visitors and alerted staff to the arrival of scheduled appointments.

Seasonal Specialty Sales (Beauty and Ulta)

Target
11.2023 - 01.2024
  • Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
  • Backtocking beauty products and pulling things from the floor, keeping all makeup products organized on shelves.
  • Assisted customers with product selection, sharing insights on makeup application techniques for optimal results.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Learned all required tasks quickly to maximize performance.

Math Tutor

Roseville Joint Union High School District
08.2021 - 01.2022
  • Assisted students with homework assignments, clarifying confusing concepts from class and providing supplementary materials for further study.
  • Utilized various teaching methods to accommodate diverse learning styles, ensuring comprehension of mathematical principles.
  • Developed strong rapport with students through active listening, empathy, and motivational coaching techniques.
  • Maintained a consistent schedule of availability, ensuring students had access to reliable support when needed.
  • Cultivated a supportive learning environment that fostered curiosity, critical thinking, and enthusiasm for mathematics.

Education

Associate of Science - Psychology

Sierra College
Rocklin, CA
05.2024

High School Diploma -

West Park High School
Roseville, CA
06.2023

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Verbal Communication
  • Dedicated Team Player
  • Administrative Support
  • Office Administration
  • Strong Problem Solver
  • Meticulous attention to detail

Certification

BUS401: Management Leadership - 96 hours of completion

Languages

Russian
Native or Bilingual
Ukrainian
Professional Working

Timeline

Seasonal Specialty Sales (Beauty and Ulta)

Target
11.2023 - 01.2024

Office Assistant at Student Accessibility Services

Sierra College
10.2023 - 09.2024

Math Tutor

Roseville Joint Union High School District
08.2021 - 01.2022

Associate of Science - Psychology

Sierra College

High School Diploma -

West Park High School

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Nadya Topilskaya