Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
9
9
years of professional experience
Work History
Hospice Caregiver
Assisted Living Facility
Chagrin, OH
06.2020 - 05.2024
Utilized therapeutic communication methods to establish trust and rapport with patients.
Promoted a positive environment that was conducive to healing and recovery.
Respected cultural diversity while providing hospice care services.
Personal Caregiver
Weils Nursing Facility
Chagrin, OH
01.2020 - 06.2022
Took initiative in providing comfort measures for pain management when needed.
Organized recreational activities for clients such as walks outdoors or reading books together.
Participated in continuing education opportunities related to geriatric care.
Client Advocate
Ohio Injury
Cleveland , OH
02.2017 - 01.2020
Collaborated with internal departments to ensure timely delivery of services to customers.
Identified potential issues with client accounts and escalated them accordingly.
Analyzed customer feedback to identify areas for improvement within the organization's operations.
Activities Coordinator
Positive Education Program
Cleveland , OH
01.2015 - 02.2017
Developed and implemented programs for youths to foster physical, mental, and emotional development.
Performed administrative tasks such as filing paperwork or ordering supplies.
Analyzed data from past events to identify areas for improvement.
Receptionist/Administrative Assistant at Benedictine Living Community- Madonna Meadows Assisted Living FacilityReceptionist/Administrative Assistant at Benedictine Living Community- Madonna Meadows Assisted Living Facility