Naeemah Jones
Philadelphia,PA
Summary
My main objective is to secure a position in which I can utilize my current expertise, as well as learn and elevate within my profession. I am a very reliable, attentive, detail-oriented individual with immaculate work ethic. My customer service skills are amazing and I am passionate about ensuring safety and security while maintaining integrity and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Security Officer
OPS Security Group
Philadelphia, PA
01.2023 - 12.2025
- Prepared detailed incident reports documenting activities, observations, and actions taken during shifts.
- Implemented security protocols that improved response times during emergencies and enhanced team efficiency.
- Logged packages, answered all phone calls; Front desk duties.
- Conducted rounds/patrols to ensure the premises was clear multiple times during each shift.
- Monitoring CCTV systems.
- Provided exceptional customer service to clients while maintaining strict confidentiality of sensitive information.
- Ensured smooth traffic flow within parking lots by enforcing designated parking rules and regulations.
- Managed access control systems for secure areas, preventing unauthorized entry and protecting valuable assets.
Professional Security Officer
Allied Universal Security Services
Philadelphia, PA
04.2019 - 02.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, maintaining clear communication with emergency services.
- Assisted in training new security personnel on protocols and procedures for effective operations.
- Answered/Forwarded all phone calls to necessary parties.
- Logging packages; Front desk duties.
Education
High School Diploma -
Universal Audenried Charter High School
Philadelphia, PA06.2016
Skills
- Extremely Quick and precise learner
- Integrity and honesty
- Extremely Reliable
- Detail-oriented
- Strong Leader Qualities
- Patrol operations
- CCTV operation
- Verbal de-escalation
- Incident reporting
- Security awareness training
- Access control management
- Security equipment operation
- Alarm system management
- Emergency response coordination
- First aid administration
Certification
- Certified CPR
- Certified FIRST AID
Timeline
Professional Security Officer
OPS Security Group
01.2023 - 12.2025
Professional Security Officer
Allied Universal Security Services
04.2019 - 02.2023
High School Diploma -
Universal Audenried Charter High School