Naeisha Moore
Avondale,AZ
Summary
Experienced healthcare professional with over six years of expertise in healthcare and customer service. Seeking a position in a healthcare facility to contribute as a valuable team member and deliver exceptional patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
ADELANTE HEALTHCARE
02.2024 - Current
- As a Medical Assistant I handled inbound and placed outbound calls to patients, assign patients to rooms, document patient's charts accurately, triaging patients, taking vital signs, giving immunization shots, setting appointments, insurance verification, billing, filing paperwork, answering general inquiries
- As well as completing referrals
Caregiving
01.2018 - Current
- Willingly helping family and friends with needs and assisting them with daily activities
- As a caregiver I have been doing it on and off for years in between medical assisting
- Meeting the needs of patients such as taking care of patients who have a chronic illness or disease; managing medications or talking to disabled; or taking care of household chores and meals
Patient Care Tech
HonorHealth
08.2023 - 02.2024
- As a PCT there I assisted the RNs in taking vital signs, bathing patients, feeding and helping with other daily activities such as glucose checks, etc
- Provide patient support with nurse supervision
Patient Care Tech/Medical Assistant
SSM HEALTH
11.2020 - 05.2023
- As a Medical Assistant I handled inbound and placed outbound calls to patients, assign patients to rooms, document patient's charts accurately, triaging patients, taking vital signs, giving immunization shots, setting appointments, insurance verification, billing, filing paperwork, answering general inquiries
- As a PCT there I assisted the RNs in taking vital signs, bathing patients, feeding and helping with other daily activities such as glucose checks and etc
Medical Assistant/Receptionist
FAST TRACK URGENT CARE
11.2020 - 06.2021
- As a Medical Assistant I roomed patients, POC testing, X Rays Limited and also drawing blood when patients needed it
- Also while rotating, verifying patients insurance and checking them in and out
Medical Assistant
SAINT LUKE'S MEDICAL GROUP
10.2019 - 11.2020
- As a Medical Assistant I handled inbound and placed outbound calls to patients, assign patients to rooms, document patient's charts accurately, triaging patients, taking vital signs, giving immunization shots, setting appointments, insurance verification, billing, filing paperwork, answering general inquiries
Medical Assistant
MERCY MEDICAL CLINIC
12.2018 - 06.2019
- As a Medical Assistant I handled inbound and placed outbound calls to patients, assign patients to rooms, document patient's charts accurately, triaging patients, taking vital signs, giving immunization shots, setting appointments, insurance verification, billing, filing paperwork, answering general inquiries
Customer Service Representative
SPECTRUM
06.2018 - 12.2018
- Company Overview: Sales/ Internet Voice Repair
- As a customer service representative I helped customers pay their bills, add new voice and internet services, and repair and find ways to resolve internet and telephone issues
- Sales/ Internet Voice Repair
Medical Assistant (2 Month Externship)
MICHAEL SHOENWALDER
04.2018 - 06.2018
- As a Medical Assistant I handled inbound and placed outbound calls to patients, assign patients to rooms, document patient's charts accurately, triaging patients, taking vital signs, giving immunization shots, setting appointments, insurance verification, billing, filing paperwork, answering general inquiries
Pharmacy Technician
EXPRESS SCRIPTS
09.2017 - 03.2018
- As a Pharmacy Technician I processed medications daily after picking and packing specific products, compounding, data entry, and ensured all HIPAA guidelines were followed
Education
BSN - Nursing
Grand Canyon University
Phoenix, AZASSOCIATE OF APPLIED SCIENCE - MEDICAL ASSISTANT
Saint Louis College of Health Careers
Saint Louis, MO05.2018
HIGH SCHOOL DIPLOMA -
Hazelwood West High School
Hazelwood, MO05.2015
Skills
- Leadership
- Customer Service
- Pharmacy
- Compounding
- Data Entry
- Communication Skills
- Interpersonal Skills
- Patience
- Compassion
- Microsoft Office
- Computer Literacy
- Product Knowledge
- Vital Signs
- Team Work
- Stress Management
- Conflict Resolution
- Empathy
- Time Management
- Flexibility
- Adaptability
- Attentiveness
- Administrative Skills
- Medical Terminology
- Medical terminology knowledge
- Vital Sign Monitoring
- Vital signs monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Compassionate
- CPR
- Immunization Administration
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- Patient Care Coordination
- Patient Flow Management
- First Aid
- Anatomy and Physiology Knowledge
- Medical office administration
- Trustworthy companion
- Patient Relations
- Patient Feeding
- Dementia and Alzheimer's knowledge
- Needs assessments
- Patient oral care
Certification
Pharmacy Technician, Saint Louis, MO, 09/17
References
References are available upon request.
Timeline
Medical Assistant
ADELANTE HEALTHCARE
02.2024 - Current
Patient Care Tech
HonorHealth
08.2023 - 02.2024
Patient Care Tech/Medical Assistant
SSM HEALTH
11.2020 - 05.2023
Medical Assistant/Receptionist
FAST TRACK URGENT CARE
11.2020 - 06.2021
Medical Assistant
SAINT LUKE'S MEDICAL GROUP
10.2019 - 11.2020
Medical Assistant
MERCY MEDICAL CLINIC
12.2018 - 06.2019
Customer Service Representative
SPECTRUM
06.2018 - 12.2018
Medical Assistant (2 Month Externship)
MICHAEL SHOENWALDER
04.2018 - 06.2018
Caregiving
01.2018 - Current
Pharmacy Technician
EXPRESS SCRIPTS
09.2017 - 03.2018
BSN - Nursing
Grand Canyon University
ASSOCIATE OF APPLIED SCIENCE - MEDICAL ASSISTANT
Saint Louis College of Health Careers
HIGH SCHOOL DIPLOMA -
Hazelwood West High School
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