Nafis Ahmed

Responsibilities:

Strategic Marketing:

• Developed and implemented targeted marketing strategies to identify and deliver ideal connectivity solutions for clients based on their specific needs.
• Utilized data-driven insights to tailor promotional offers and service bundles, ensuring alignment with market trends and customer preferences.
• Presented these strategies to directors and upper management, receiving approval and recognition for their effectiveness in driving customer acquisition and retention.

Customer-Focused Sales:

• Consulted with clients to understand their connectivity requirements, crafting personalized recommendations for Spectrum’s internet, TV, and phone services.
• Ensured that all sales pitches and marketing efforts were aligned with company objectives and compliance standards.
• Skilled at identifying customer requirements and aligning them with tailored solutions, generating over $100,000 in revenue for my current organization.

Collaboration and Execution:

• Worked closely with upper management and technical teams to refine marketing initiatives and ensure smooth implementation.
• Acted as a bridge between customers and management to communicate client feedback and propose service enhancements.

Performance and Reporting:

• Monitored the effectiveness of approved marketing strategies, reporting measurable outcomes such as client satisfaction, revenue generation, and sales conversions.
• Managed follow-ups, upsells, and account activations with high attention to detail using company CRM tools.

Certifications:

• 57+ Spectrum Professional Certifications – Including Sales Excellence, Product Mastery, and Compliance

Responsibilities:

• Performed automation, validated data sets using Selenium and Java as a language.
• Automated Regression test case and build report generator for daily builds using Jenkins Jobs, where maven is a dependency.
• Maintained GIT as a code repository to check out projects from it, make modifications, submit and commit changes to the local repository and then later to the central repository.
• Rest Assured and Tested both XML and JSON formats.
• Executed Selenium WebDriver scripts at the end of each release to validate the regression testing.
• Integrated TestNG with Selenium using IntelliJ to generate test execution results.
• Developed automated test scripts using TestNG annotations like Group, parameter, Data provider
• Implemented Page Objects, Test classes, Data Driven automation frameworks using Selenium Web Driver, JAVA, TestNG, Jenkins and JUnit.

Environment:

Java, Selenium WebDriver, TestNG, Maven, , SQL, Quality Center, SQL, Agile and Windows, Reporting, Cucumber, Jenkins