Nafis Hamilton

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with different organizations and programs to help youth gain employment..l
• Help resolve conflict issues with the youth peacefully.
• Educated youth on organizational mission and goals to help them achieve success.
• suicide Prevention, Mental Health and Gun Violence prevention
• Intro to Power Points Microsoft Training.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

I striped the hotel rooms and cleaned, washed and dried all the dirty linen for the Hotel.