Nicole Agapay
Miami
Summary
Responsible Environmental Specialist with 20 years of guiding sustainable agricultural operations through superior maintenance and technical support functions. Worked under and with different state agricultural regulations. Familiar with legal procedures and current agricultural trends. Worked in the GALS program along with two other fruit fly emergency programs with the state of Florida. Volunteered in outreach programs. Received a record for locating the Choreutis sexfacicella "glitter mouth". Nurtures close relationships with staff and other team members to facilitate communication across job functions.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Contract Arborist
Davey Resource Group-FPL
05.2024 - Current
- Optimized equipment performance with regular maintenance checks, decreasing downtime and increasing efficiency.
- Supported emergency response efforts after natural disasters or severe weather events by clearing debris or removing damaged trees quickly and efficiently.
- Contributed to the development of long-term maintenance plans, utilizing data gathered during inspections.
- Coordinated with other inspectors and team members, sharing knowledge and expertise for consistent inspection results across projects.
- Improved overall utility infrastructure by diligently inspecting and documenting utility assets.
- Collaborated with construction teams to monitor progress and maintain quality standards throughout projects.
Environmental Specialist II
Florida Department Of Agriculture (FDACS)
09.2023 - 02.2024
- Experience in identifying economically target pest - State of FL FFD certified.
- Collected incest and disease samples (PPD) to id possible plant pests
- Experience in using and maintaining survey equipment. Trap books, Tablet( E-Trap), government-issued phone. Plus use of GPS and standard maps and computers.
- Applied effective time management techniques to meet tight deadlines.
- Assisting co-workers with surveys, relocations per regulations
- Training workers as agriculture technicians- "trappers"
- Outreach and conducting inspections with nurseries in my assigned district.
- Conducting and preparing Phytos for nursery inspections. including visits and physical inspections.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Agriculture Technician – Inspector/Trapper
State Of Florida Department Of Agriculture (FDACS)
02.2023 - 09.2023
- Responsible for performing all activities associated with the fruit fly detection program and performing these activities properly, timely, and in a responsible manner
- Submit timely and accurate reports of all work performed, including inputting daily trapping records into e-Trap or recommended database, and maintained all Fruit Fly Detection records as required by program standards, and all other reports as necessary including but not limited to vehicle reports
- Follow all established safety guidelines and any additional precautions and practices set forth by management
- Responsible for courteous and professional communication with the public at all times.
- Conducted regular site visits to inspect and survey
Administrative Clerk II - Parks and Recreation
Village Of Pinecrest (gov)
07.2022 - 10.2023
- In charge of park permit reviews, approvals, and cancellations for rentals for Parks and Recreation department.
- Assisting with all programs throughout the community
- Assisting the fitness center with account handling and check-in
- Security for the front desk area
- Sales for POS items
- Marketing and social media organization for events and programs
- Volunteered for many community outreach events.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created a welcoming environment for residents by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Marketing Campaign Manager
NSA (National Services, LLC)
09.2021 - 03.2023
- Part-time Remote Work
- In charge of ideas and planning, executed and reviewed a campaign to ensure that it met stipulated goals
- Oversee customer-related tasks, including messages and ad design
- Social media content, posts, ads, promotions, and response messages
- In charge of scheduling physical events and hiring staff.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved the company's reputation and positive image in markets served.
- Devised content strategy to effectively engage target audiences.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Improved website visibility through the development and implementation of SEO strategies.
Virtual Assistant
Ignite
01.2018 - 12.2021
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Executed travel arrangements by researching and booking flights and accommodations.
- Conferred with customers by telephone, chat, or email to provide information.
- Entered supervisor's shopping list into an online shopping site and coordinated deliveries.
- Answered and screened calls to provide information, schedule appointments, and take detailed messages.
- Researched topics and events to support the supervisor's work agenda and projects.
- Completed business correspondence, transcription, and data entry.
- Coordinated Skype calls across multiple time zones.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
Tutor/Mentor Private- Part Time
Private Client/ Miami Dade
05.2017 - Current
- Private tutor
- Virtual and In-Person
- Mentoring grades K-12 and assisting with the university
- Ck-12certified in General Studies, Math, Science, History, reading, and Everyday school curriculum
- Reviewing classroom or curricula topics and assignments
- Assisting students with homework, projects, test preparation, papers, research, and other academic tasks
- Working with students to help them understand key concepts, especially those learned in the classroom
- Teaching skills to improve academic performance, including study strategies, note-taking skills, and approaches to answering test questions
- Demonstrating academic best practices for specific subjects and assignments, including research and writing tactics, Developing and distributing teaching materials to supplement classroom lessons, including study guides, Conducting practice tests to track progress, identifying areas of improvement, and helping set goals for exam preparation
- Providing students with positive and constructive feedback
- Offering feedback on progress to students' parents and teachers where appropriate.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Small Business Owner
T-mobile Limited / Retail Expertise
01.2013 - 10.2018
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
Stay at Home Parent
Self-employed
08.2001 - 01.2012
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
Farm Hand/Harvester Operator
Vasa Park/Farm
01.1992 - 05.2001
- Operated tractors and self-propelled machinery to plow and fertilize the soil.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Monitored and maintained irrigation systems to optimize water levels for crops.
- Performed regular maintenance to keep farm equipment in safe working order.
- Promoted animal safety and health by providing proper nutrition, housing and medical care.
- Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
Education
Agricultural Economics/ Business Management
Elgin Community College
Elgin, ILCertification - Environmental Science
Dartmouth College
08.2024
Certification - Introduction To Environmental Law And Policy CERT
The University of North Carolina At Chapel Hill
08.2024
Certification - Sustainable Agriculture Land Management
University of Florida
06.2024
High School Diploma -
Elgin High School
Elgin, IL06.2000
Skills
- Ability to recognize citrus varieties and other known hosts of Exotic Fruit Flies- Certification acquired
- Ability to read and draw basic maps, and to locate properties using street and geographic maps
- Ability to detect plant pests and other plant issues
- Ability to compile, organize and analyze data and make recommendations
- Ability to conduct inspections in natural and cultivated areas with uneven ground
- Common knowledge of pesticide labeling restrictions
- Ability to work in extreme hot and cold temperatures
- Ability to operate computers to access and retrieve electronic information including Smartphones, GPS, and tablets
- Leadership Experience with customer relationships
- Active Listening
- Environmental Reporting
- Critical Thinking
- Verbal And Written Communication
- High School Diploma
- Technical Services
- Site Assessments
- Excel
Certification
- Bug s 101: Insect-Human Interactions, University of Alberta, 07/2023
- Ecology: Ecosystem Dynamics and Conservation, American Museum of Natural History, 07/2023
Accomplishments
- Volunteer for 2 Emergency fruit fly detection programs for FDACS, both Hallandale and Davie 2023.
- Volunteered for GALS Emergency Program with outreach. Miami in July 2023.
- Volunteered for the Outreach program Country Fest in April 2023
- Helped establish and maintain effective working relationships with others and the public
- Over 50 PPD in the first quarter. Received a state record for locating the Choreutis Sexfacicella, “glitter mouth” in June 2023
Timeline
Contract Arborist
Davey Resource Group-FPL
05.2024 - Current
Environmental Specialist II
Florida Department Of Agriculture (FDACS)
09.2023 - 02.2024
Agriculture Technician – Inspector/Trapper
State Of Florida Department Of Agriculture (FDACS)
02.2023 - 09.2023
Administrative Clerk II - Parks and Recreation
Village Of Pinecrest (gov)
07.2022 - 10.2023
Marketing Campaign Manager
NSA (National Services, LLC)
09.2021 - 03.2023
Virtual Assistant
Ignite
01.2018 - 12.2021
Tutor/Mentor Private- Part Time
Private Client/ Miami Dade
05.2017 - Current
Small Business Owner
T-mobile Limited / Retail Expertise
01.2013 - 10.2018
Stay at Home Parent
Self-employed
08.2001 - 01.2012
Farm Hand/Harvester Operator
Vasa Park/Farm
01.1992 - 05.2001
Agricultural Economics/ Business Management
Elgin Community College
Certification - Environmental Science
Dartmouth College
Certification - Introduction To Environmental Law And Policy CERT
The University of North Carolina At Chapel Hill
Certification - Sustainable Agriculture Land Management
University of Florida
High School Diploma -
Elgin High School
- Bug s 101: Insect-Human Interactions, University of Alberta, 07/2023
- Ecology: Ecosystem Dynamics and Conservation, American Museum of Natural History, 07/2023
Similar Profiles
Michael KnoxMichael Knox
Vegetation Management Inspector at Davey Resource GroupVegetation Management Inspector at Davey Resource Group
Jimmy SteinJimmy Stein
Utility Vegetation Management Technician at Davey Resource Group, Inc.Utility Vegetation Management Technician at Davey Resource Group, Inc.
Elton MinorElton Minor
Vegetation Management Inspector (VMI) at Davey Resource GroupVegetation Management Inspector (VMI) at Davey Resource Group