Nagaraj Kundapur

Initiated and led strategic initiatives like On Demand Design and Build, Blended AMS with Maturity journey, BTP CoE and S/4 HANA fitment assessment modelling.

Led Presales with Push strategy of new offerings and won 2 new contracts.

Directed design execution of business transformation initiatives like Global CoE for worldwide S/4 HANA implementation for Large Pharma and MedTek account.

Matured hiring process around SAP skills to match the futuristic skills

Responsible for delivery transformation of large scale (~$60Mil Contract) global AMS engagements which were Red on delivery and financial parameters

• Designed productivity assessment tools and coached team members on productivity strategies to accomplish challenging goals.
• Initiated cross skilling and skill enhancement process to move team members from learners to independent consultants by working with SMEs
• Restructured delivery organization to enable ownership and smooth operational efficiency
• Realign client approach strategy for deeper relationship at all levels
• Implemented Innovation framework - Co-Invent, Co-Plan, Co-execute and Co-implement to enable involvement of team and client organization
• Design 20 point automation requirement gathering for SAP
• Design ROI and risk based automation selection and prioritization model
• Governed automation program saving 66K annualized saving and 1000+ ticket elimination
• Initiated and Governed AI automation for predictive analysis, agent assistant and user assistant.
• Optimized system health with numerous activities fixing root causes by closely working with team
• Helped nearly 6 accounts in my journey as Global Transformation and Critical Situation Leader

Key Achievements( few represented below):

• NPS improved from 6.8 to 9,4
• Team optimized from 397 to 226
• GP Improve from -25% to + 8%
• Contract extended for another 3 years

India lead for New offerings in S/4 HANA (Growth Role).

• Global Collaboration :Collaborated with IBM US SAP Leaders, European SAP leaders, SNP Group and SAP India for design and rollout of Rapid Move offering for On-Premise and later Public Cloud S/4 HANA Assessment and offerings.
• Managed program to implement a PoC for deriving approach for Hybrid Implementation Model for S/4 HANA
• Preparation of Global Presales team on the new offering
• Global Opportunity tracking and collaboration with Presales team
• Adopted Push and Pull strategy for opening up opportunities for the new initiative
• End to End bid management for ASPAC opportunities
• Closed 3 opportunities.

Role involved delivery responsibility, delivery led account growth and New offerings

• Designed and Operated Software factory for Upgrades, technical deliverables and Security offerings.
• New strategy which improve the maturity of an SAP systems on Security and system stability grounds
• Developed and managed excellent client leadership relationship which led business growth by10 times
• Governed and streamlined multiple projects and programs including AMS, Roll outs and SAP implementations
• Successfully delivered complex SAP HR (Renewal 2.0) E2E implementation programs for public sector banks.
• Effectively led time-sensitive projects delivering results within deadlines without compromising quality standards.
• Effectively led 18 Automation initiatives to improve stability, productivity, effort savings for the strategic client
• Was part Bengaluru strategic account council helping company to grow its foot prints

Established company to lead a product development for International Procurement collaboration outsourcing

• Built new concept products for Integrating Procurement process with Call center products for outsourcing International supplier interaction activities. Enabled operation model for the clients.

• Career path involved -Developer, Team lead, Techno-functional SME for supply chain functions, Program governance and US engagement manager
• Led multiple SAP practice initiatives which generated new offerings and account grow
• Led Strategic relationship with Client IT directors, Senior Directors and Vice presidents for the growth and governance of key accounts
• Developed comprehensive program plans, ensuring timely delivery of milestones and alignment with overall business objectives.
• Implemented risk mitigation strategies to minimize potential issues impacting global program success.
• Cultivated a culture of continuous improvement by challenging assumptions, soliciting feedback from clients and SMEs, and refining processes accordingly.
• Designed the solution for large scale business transformation requirements in Supply Chain processes
• Resolved long pending issues in Financial reporting, Procurement process( Kanban).

Joined as software trainee and developer in

VB, Oracle, SAP ABAP and SAP MM. Developed 6 objects.