Naghma Mariam

• Assisted customers with product selection, sizing and styling.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Maintained cleanliness of store environment including floors, windows, displays.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Conducted inventories on a regular basis to track stock levels.
• Developed promotional strategies to increase sales volume.
• Greeted customers and provided exceptional customer service.
• Processed transactions using a point-of-sale system.
• Upsold additional items based on customer interests and needs.
• Attended weekly team meetings to review performance goals and objectives.
• Demonstrated product features and benefits for customers' needs.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Processed credit card transactions quickly and securely.
• Organized stockroom shelves according to size, color or style.
• Maintained up-to-date knowledge of store merchandise and policies.
• Handled customer complaints in a professional manner.
• Tracked sales performance metrics to identify trends in market place.
• Provided accurate information about products, prices and services.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Developed trusting relationships with customers by making personal connections.
• Built and maintained relationships with peers and upper management to drive team success.
• Engaged customers in friendly, professional dialogue to determine needs.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Used technology resources to assist customers in locating and selecting items.
• Helped customers find specific products, answered questions, and offered product advice.
• Adhered to company initiatives and achieved established goals.
• Collected payments and provided accurate change.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Answered incoming telephone calls to provide store, products and services information.
• Assessed customer needs to provide assistance and information on product features.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Adapted sales strategies based on customer interactions and feedback to improve results.
• Worked with fellow sales team members to achieve group targets.
• Received and displayed product shipments on store retail shelves upon delivery.
• Conducted product demonstrations to highlight features and benefits.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Organized store by returning merchandise to proper areas and restocked displays.
• Computed purchases and received and processed cash or credit payment.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Bagged or packaged purchases and wrapped gifts.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Placed special orders or called other stores to find desired items.
• Prepared merchandise for purchase or rental.
• Answered store and merchandise questions and led customers to wanted items.
• Described merchandise and explained use, operation and care.
• Recommended, selected and located merchandise based on customer desires.
• Ticketed, arranged and displayed merchandise to promote sales.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Cleaned shelves, counters and tables to maintain organized store.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Greeted customers to determine wants or needs.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Maintained records related to sales for store management.

• Operated equipment such as scanners and scales correctly during checkout process.
• Collaborated with other departments to ensure successful product launches.
• Trained new associates on store operations, policies, and procedures.
• Ensured compliance with company safety regulations at all times while on the job.
• Identified opportunities for process improvement and cost savings initiatives.
• Provided customer service support for inquiries, complaints, and returns.
• Performed cash register functions accurately and efficiently.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Built relationships with customers by providing friendly customer service.
• Assisted customers with selecting items and answering questions about products.
• Handled incoming calls from customers regarding orders or other inquiries.
• Organized backroom areas to maintain a clean and organized work environment.
• Stocked shelves with merchandise and ensured product displays were neat and orderly.
• Analyzed financial data to identify trends and areas for improvement.
• Conducted inventory checks to ensure accuracy of shelf stock.
• Processed payments using point-of-sale systems.
• Developed and maintained relationships with clients and vendors.
• Helped customers locate items within the store using the inventory system.
• Organized store by returning merchandise to proper areas and restocked displays.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Placed special orders or called other stores to find desired items.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Answered store and merchandise questions and led customers to wanted items.
• Computed purchases and received and processed cash or credit payment.
• Cleaned shelves, counters and tables to maintain organized store.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Prepared merchandise for purchase or rental.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Recommended, selected and located merchandise based on customer desires.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Maintained records related to sales for store management.
• Bagged or packaged purchases and wrapped gifts.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Ticketed, arranged and displayed merchandise to promote sales.
• Greeted customers to determine wants or needs.
• Described merchandise and explained use, operation and care.

• Help to customers to what they needed, organize work areas,filling bags and cleaning belts,open and close cash Register with Equal Amounts, offer to customers open cards get seving money, operate cash register with cash cards and checks.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Issued receipts, refunds, credits or change due to customers.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Performed other duties as assigned by management.
• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Ensured compliance with all safety regulations within the store environment.
• Conducted price checks for special orders or discounts as requested by customers.
• Balanced daily transactions on a computerized point-of-sale system.
• Answered customer inquiries regarding store policies and procedures.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Followed company security procedures for handling large sums of money.

• Demonstrated product features and benefits for customers' needs.
• Developed promotional strategies to increase sales volume.
• Upsold additional items based on customer interests and needs.

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• Processed transactions using a point-of-sale system.
• Maintained up-to-date knowledge of store merchandise and policies.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Assisted customers with product selection, sizing and styling.
• Conducted inventories on a regular basis to track stock levels.
• Maintained cleanliness of store environment including floors, windows, displays.
• Attended weekly team meetings to review performance goals and objectives.
• Processed credit card transactions quickly and securely.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Organized stockroom shelves according to size, color or style.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Greeted customers and provided exceptional customer service.
• Handled customer complaints in a professional manner.
• Provided accurate information about products, prices and services.
• Tracked sales performance metrics to identify trends in market place.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Used technology resources to assist customers in locating and selecting items.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Helped customers find specific products, answered questions, and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Built and maintained relationships with peers and upper management to drive team success.
• Developed trusting relationships with customers by making personal connections.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Answered incoming telephone calls to provide store, products and services information.
• Collected payments and provided accurate change.
• Conducted product demonstrations to highlight features and benefits.
• Worked with fellow sales team members to achieve group targets.
• Adhered to company initiatives and achieved established goals.
• Adapted sales strategies based on customer interactions and feedback to improve results.