Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naglaa Moosa

Arlington,VA

Summary

Dedicated cleaning professional with experience at ABM, known for enhancing airplanes cleanliness through effective cleaning and sanitizing techniques. Skilled in housekeeping and customer service, I consistently met deadlines while ensuring a pristine environment, contributing to overall client satisfaction and a healthier workspace.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

5
5
years of professional experience

Work History

Cleaner

ABM
10.2023 - 06.2024
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Manager

Queens Cafe
03.2019 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelors in Tourism And Hotels - Tourism And Hotel

Egos College At Luxor
Luxor, Egypt
06-2009

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service

Languages

Arabic
Native or Bilingual

Timeline

Cleaner

ABM
10.2023 - 06.2024

Manager

Queens Cafe
03.2019 - 10.2023

Bachelors in Tourism And Hotels - Tourism And Hotel

Egos College At Luxor

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Naglaa Moosa