Naglaa Moosa
Arlington,VA
Summary
Dedicated cleaning professional with experience at ABM, known for enhancing airplanes cleanliness through effective cleaning and sanitizing techniques. Skilled in housekeeping and customer service, I consistently met deadlines while ensuring a pristine environment, contributing to overall client satisfaction and a healthier workspace.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
5
5
years of professional experience
Work History
Cleaner
ABM
Arlington, VA
10.2023 - 06.2024
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Manager
Queens Cafe
Washington, DC
03.2019 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelors in Tourism And Hotels - Tourism And Hotel
Egos College At Luxor
Luxor, Egypt06-2009
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
Languages
Arabic
Native or Bilingual
Timeline
Cleaner
ABM
10.2023 - 06.2024
Manager
Queens Cafe
03.2019 - 10.2023
Bachelors in Tourism And Hotels - Tourism And Hotel
Egos College At Luxor