Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Glass

Hershey,PA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Hershey Entertainment & Resorts
05.2023 - Current
    • Greeted customers and helped with product questions, selections, and purchases.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Maintained clean sales floor and straightened and faced merchandise.
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Used POS system to process sales, returns, online orders, and gift card activations.

Store Associate

Wawa
10.2021 - 11.2022


  • Cleaned Store
  • Stocked Products
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.

Warehouse Associate/Forklift Operator

FM Browns Sons Inc
05.2021 - 09.2021
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Packed items into appropriate containers for shipment.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Store Team Member

Smokey Bones
10.2020 - 05.2021
  • Prepared Food
  • Customer Service
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Education

High School Diploma -

Governor Mifflin High School
Shillington, PA
05.2020

College Credits - Computer And Information Systems Security

Berks Career And Technology Center
Oley, PA
05.2020

Skills

  • Food service, Communication skills, Customer service
  • Sales Expertise
  • Goal-Driven
  • Strong Communication and Interpersonal Skills
  • Persuasive Selling
  • Cash Register Operation
  • Retail Store Operations

Timeline

Retail Sales Associate

Hershey Entertainment & Resorts
05.2023 - Current

Store Associate

Wawa
10.2021 - 11.2022

Warehouse Associate/Forklift Operator

FM Browns Sons Inc
05.2021 - 09.2021

Store Team Member

Smokey Bones
10.2020 - 05.2021

High School Diploma -

Governor Mifflin High School

College Credits - Computer And Information Systems Security

Berks Career And Technology Center
Nicholas Glass