Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
3
3
years of professional experience
Work History
Team Leader Manager
Walmart
09.2021 - Current
Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Led employee relations through effective communication, coaching, training, and development.
Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.