Nahean Faysal

Jamaica,NY

Summary

Dynamic manager with a proven track record at Mumbai Place, excelling in team management and customer service. Enhanced operational efficiency by resolving conflicts and fostering communication, leading to increased customer satisfaction. Skilled in multitasking and problem-solving, with a strong background in advertising and marketing.

Overview

2025

years of professional experience

Work History

Restaurant Waiter

Mint Hights

Manager

Mumbai Place

06.2019 - 10.2024

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.

Education

High School Diploma -

Schuylerville Preparatory High School, The Bronx, NY

07.2020

Skills

Internal communications
Event coordination
Advertising and marketing
Multilingual communication
Organizational skills

Problem-solving
Multitasking Abilities
Customer service
Decision-making
Team management

Languages

Bangla

Native or Bilingual

Hindi

Elementary

Timeline

Manager - Mumbai Place

06.2019 - 10.2024

Restaurant Waiter - Mint Hights

Schuylerville Preparatory High School - High School Diploma,