Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nahelia Thompson

Stone Mountain,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in sign language and other areas of communication.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Transit Bus Operator

MARTA
Atlanta, GA
02.2025 - Current
  • Received and submitted passenger fares.
  • Resolved conflicts between passengers in a professional manner when necessary.
  • Maintained a clean interior of the bus by sweeping and removing debris between runs.

Bus Manager

Fulton County Schools
Alpharetta, GA
06.2024 - 02.2025
  • Assessed various driving routes and identified best paths to maximize productivity and cost-efficiency.
  • Served as a liaison between the organization's management team and outside agencies such as government regulatory bodies.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Provided individualized care for each child to meet their specific needs.

Rural Mail Carrier

United States Post Office
Alpharetta, GA
06.2005 - 05.2024
  • Delivered various types of mail on routes according to strict timelines.
  • Assisted customers in recovering lost mail by checking tracking numbers and searching mail room.
  • Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.
  • Routed all classes of mail in sequence of delivery along established route.

Education

Associate of Applied Science - Hotel, Motel, and Restaurant Management

Atlanta Technical College
Atlanta, GA
06.2011

Associate of Arts - Culinary Arts

Atlanta Technical College
Atlanta, GA
06-2009

Skills

  • Microsoft Office
  • Friendly, Positive Attitude
  • Special Needs Training
  • Reliable & Trustworthy
  • People Skills
  • Organizational Skills
  • Customer Service
  • Commercial Drivers License CDL
  • Sign Language

Timeline

Transit Bus Operator

MARTA
02.2025 - Current

Bus Manager

Fulton County Schools
06.2024 - 02.2025

Rural Mail Carrier

United States Post Office
06.2005 - 05.2024

Associate of Applied Science - Hotel, Motel, and Restaurant Management

Atlanta Technical College

Associate of Arts - Culinary Arts

Atlanta Technical College
Nahelia Thompson