Nahid Mahsouri

Interacting with customers, addressing concerns, and promoting loyalty programs.

Coaching associate on the front-end to complete task according to the store plan and prioritizing as needed and ensuring merchandise is properly displayed, tagged and secured.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.