Nahla Repp
Pacifica,CA
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Bakery Assistant
Made Out of Dough
Belmont, CA
09.2025 - Current
- Assisted in preparing and baking a variety of bread and pastries according to established recipes.
- Maintained cleanliness and organization of the bakery workspace to ensure compliance with health standards.
- Operated baking equipment, including ovens and mixers, while adhering to safety protocols.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Supported customer service by packaging orders and addressing inquiries about products.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Operated commercial kitchen equipment and tools.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Restaurant Hostess
Viva Italiano
Pacifica, CA
05.2024 - 01.2026
- Greeted and seated guests, ensuring positive first impressions.
- Managed table assignments for efficient service flow.
- Assisted waitstaff with menu explanations and special requests, enhancing customer experience.
- Coordinated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Handled guest inquiries and concerns promptly, resolving issues to maintain satisfaction.
- Trained new hosts on procedures and customer service standards, fostering team cohesion.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Saint Ignatius College Preparatory
San Francisco, CASkills
- Quality control
- Food safety
- Order fulfillment
- Order taking
- Stock maintenance
- Customer service
- Cleaning and sanitizing
- Stocking and shelving
- Workplace safety
- Customer satisfaction
- Punctual and reliable
- Ordering procedures
Timeline
Bakery Assistant
Made Out of Dough
09.2025 - Current
Restaurant Hostess
Viva Italiano
05.2024 - 01.2026
High School Diploma -
Saint Ignatius College Preparatory