Nahleah Griffin
Indianapolis,United States
Summary
Dedicated and hardworking individual with a strong work ethic and a passion for exceeding expectations. Proven track record of consistently delivering high-quality results in a timely manner. Excellent time management and organizational skills, combined with the ability to adapt to new challenges and work well under pressure. Results-driven trainer with over 5 years of experience in developing and delivering effective training programs. Skilled in designing curriculum, facilitating engaging workshops, and assessing learning outcomes to drive tangible improvements in employee performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Handler
Federal Express
05.2024 - 09.2024
- Provided exceptional customer service by greeting patrons, answering questions, and addressing any concerns or issues to ensure a positive shopping experience
- Ensured cleanliness and organization of work environment.
- Facilitated clear communication among colleagues.
Material Handler
GXO
07.2020 - 04.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Assistant Manager
Speedway
05.2016 - 05.2018
- Supervise a team of 2 to 4 workers
- Count register drawers and prepare daily bank deposits
- Address and resolve various customer questions and concerns
- Set up promotional displays and restock products
- Hire and train a team of sales representatives
- Ensure customers are satised with the level of service oered
- Launched a brand loyalty program that increased sales by 35% and customer satisfaction by 27%
- Oversaw daily business operations on the sales oor
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN06.2020
Skills
- Upselling
- Order Picking
- Basic Math
- Customer Service
- Mac OS
- Customer Support
- Operating Systems
- Windows XP/XS
Certification
Food Handler Certification
Timeline
Handler
Federal Express
05.2024 - 09.2024
Material Handler
GXO
07.2020 - 04.2023
Assistant Manager
Speedway
05.2016 - 05.2018
High School Diploma -
Ben Davis High School
Food Handler Certification
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