Nahom Viron
Lakewood
Summary
Dedicated professional with a strong background in people management and time management. Expertise in enhancing customer experience through effective complaint handling and team collaboration. Ready to contribute to operational excellence and security awareness.
Overview
2025
2025
years of professional experience
Work History
Overnight Manager/Security
Merri-Makers Catering
Brick, NJ
2022 - 12.2024
- Supervised overnight operations, ensuring timely and efficient service.
- Assisted clients as needed
- Kept the facility clean and orderly
- Assisted clients with leaving in the morning
- Cleaned and prepared the facility for the next client
Assistant Shipping Manager
Kayco
Bayonne, NJ
01.2015 - 12.2020
- Oversaw daily shipping operations, ensuring timely dispatch of products to customers.
- Developed and implemented efficient shipping processes, reducing delays by streamlining workflows.
- Trained and mentored staff on best practices for shipping procedures and safety compliance.
- Collaborated with cross-functional teams to enhance logistics strategies and improve service quality.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Assistant Store Manager
Center Of Town
Lakewood, NJ
01.2010 - 03.2016
- Led daily operations, ensuring high standards of customer service and store presentation.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Managed inventory levels, utilizing point-of-sale systems to optimize stock replenishment.
- Developed sales strategies, contributing to increased revenue through promotions and marketing initiatives.
- Implemented process improvements, streamlining workflows for greater efficiency in store operations.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate of Science -
Ocean County College
Toms River, NJ05-2010
Skills
- Motivational skills
- Employee relations
- Policy enforcement
- Sales strategies
- Warehouse organization
- People management
- Complaint handling
- Conflict resolution
- Time management expertise
- Guest relations
- Vendor relations
- Security awareness
- Assignment delegation
- Teamwork
Affiliations
US Army
Timeline
Assistant Shipping Manager
Kayco
01.2015 - 12.2020
Assistant Store Manager
Center Of Town
01.2010 - 03.2016
Overnight Manager/Security
Merri-Makers Catering
2022 - 12.2024
Associate of Science -
Ocean County College
US Army
I joined the Army right out of high school. I trained to be a M1 Armour Crewmen (19K)