Nahome Francoise Wiener
New Orleans,LA
Summary
Dynamic professional with a proven childcare and customer service track record, notably with Luminescence Haiti and Munchkins Bilingual Preschool. Expert in creating safe and educational environments, demonstrating exceptional patience, empathy, and time management skills. Successfully built a loyal customer base as a small business owner, showcasing a strong work ethic and reliability. Kind and considerate Babysitter with great references and recommendations earned by providing individualized care, led exciting and safe activities while setting examples for appropriate social behavior.
Overview
7
7
years of professional experience
Work History
Babysitter
Private Families
08.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Supervised children on playground to help develop physical and social skills.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among children under my care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Guided school homework and read bedtime stories to support development.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Customer Service
Luminescence Haiti
12.2020 - 12.2021
- Provided exceptional customer service to clients, responding to questions effectively.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Provided sales and customer service assistance to walk-in traffic
- Gained and maintained department product knowledge to facilitate customer service.
- Delivered exceptional customer service through active listening and problem-solving techniques.
Small Business Owner
Self Employed
07.2020 - 07.2021
- Sold homemade hot pepper sauce and honey from home to grocery stores and small home stores.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Camp Couselor
Munchkins Bilingual Preschool
07.2019 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Camp Counselor
Munchkins Bilingual Preschool
06.2018 - 08.2018
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Camp Counselor
Munchkins Bilingual Preschool
06.2017 - 08.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor of Science - Psychology
Loyola New Orleans University
New Orleans05.2026
High School Diploma -
Union School Haiti
Port-au-Prince, Haiti 06.2021
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Maintaining safe environment
- Childcare
- School-age children experience
- Creative Thinking
- Dependable and Responsible
- Problem-Solving
- Toddler care experience
- Trilingual
- Customer Service
Languages
English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Babysitter
Private Families
08.2022 - Current
Customer Service
Luminescence Haiti
12.2020 - 12.2021
Small Business Owner
Self Employed
07.2020 - 07.2021
Camp Couselor
Munchkins Bilingual Preschool
07.2019 - 08.2019
Camp Counselor
Munchkins Bilingual Preschool
06.2018 - 08.2018
Camp Counselor
Munchkins Bilingual Preschool
06.2017 - 08.2017
Bachelor of Science - Psychology
Loyola New Orleans University
High School Diploma -
Union School Haiti
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