Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nahomi Higuera

Los Banos,CA

Summary

Dynamic professional with a proven track record in customer service and inventory management, honed across roles at Rincón Bohemio and Balance Staffing Agency. Excels in multitasking and organizational ability, significantly improving operational efficiency. Demonstrates strong customer engagement skills, fostering loyalty and enhancing team morale.

Overview

2025
2025
years of professional experience

Work History

Bartender

Rincón Bohemio
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender, Waitress

Wool Growers Restaurant
08.2023 - 12.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Receptionist

Artwork Personnel
03.2024 - 10.2024
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Inventory Control Specialist

Balance Staffing Agency
01.2022 - 12.2023
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
  • Unloaded shipments, reviewed merchandise, and tracked paperwork.
  • Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
  • Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.

Security Officer

Rincón Bohemio
10.2021 - 07.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Package Handler

Custom Ag Pak
01.2019 - 07.2019
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Education

CNA - Nursing

Merced College
Merced, CA
08.2020

High School Diploma -

Valley Community High School
Los Banos, CA
06.2016

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Organizational ability
  • Payment Processing
  • Cash Register Operation
  • Inventory
  • Basic accounting
  • Marketing and sales experience

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Artwork Personnel
03.2024 - 10.2024

Bartender, Waitress

Wool Growers Restaurant
08.2023 - 12.2024

Inventory Control Specialist

Balance Staffing Agency
01.2022 - 12.2023

Security Officer

Rincón Bohemio
10.2021 - 07.2023

Package Handler

Custom Ag Pak
01.2019 - 07.2019

Bartender

Rincón Bohemio

CNA - Nursing

Merced College

High School Diploma -

Valley Community High School

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Nahomi Higuera