Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mateo Ospina

Kissimmee

Summary

Dynamic and dedicated professional with extensive experience at Cafe Restaurante Amaranta, excelling in beverage preparation and exceptional customer service. Proven ability to enhance customer experiences through attentive service and innovative cocktail mixing. Committed to maintaining health and safety standards while fostering strong client relationships and collaborating effectively with team members.
High-energy professional, skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Cafe Bohemio De Clausura.
08.2023 - 12.2023
  • Lead the preparations to open the coffee shop, including baking, cleaning the stations, cleaning the espresso machine and count the cashier.
  • prepared and served hot and cold beverages, such as coffee, espresso, juices, cocktails and tea.
  • correctly followed all health,safety and specials using personal touches.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Server

Amaranta
06.2023 - 08.2023

My performance in Amaranta was inclined in bringing a good experience to the costumer, always with good attitude, listening carefully to the needs and desires os our clients. As well, I used to be in charge of the cocktails, juices and the mix and plus behind all the beverages in the restaurant. Amaranta teach me the correct way to clean the stations and how to approach clients.

  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Education

No Degree - Barista And Client Service.

Instituto Del Coctel.
Medellín
05-2023

High School Diploma -

Centro Educacional Conquistadores
Medellín
11-2022

Skills

  • Beverage preparation
  • Customer service
  • Health and safety compliance
  • Customer relationship management
  • Team collaboration
  • Adaptability

Certification

Barista certificate by Instituto del coctel.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Barista

Cafe Bohemio De Clausura.
08.2023 - 12.2023

Server

Amaranta
06.2023 - 08.2023

No Degree - Barista And Client Service.

Instituto Del Coctel.

High School Diploma -

Centro Educacional Conquistadores
Mateo Ospina