Dedicated and conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Focused on achieving impactful results through effective collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Eager to leverage knowledge in providing guidance, support and assistance through strong communication and management skills.
Overview
20
20
years of professional experience
Work History
Community Coordinator/Educational Advisor
Full Focus
07.2009 - Current
Coordinated volunteer efforts, ensuring efficient use of resources and maximum impact on the community.
Facilitate skill development by providing resources or enrichment opportunities such as workshops and projects.
Offer strategies for academic improvements including developing study habits and setting educational goals.
Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation.
Assist team members and managers with tasks to maintain productivity and meet project milestones.
Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs.
Planned and promoted variety of activities and events for various age and special interest groups.
Generate monthly reconciliation reports including status reports of community initiatives.
Child Protective Investigator
Florida Department of Children and Families
03.2009 - 07.2009
Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Documented all relevant information by filling out forms and completing case reports.
Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
Remained objective in handling each case, especially when children and families were in high-stress situations.
Enhanced family support systems by connecting families with appropriate resources and services.
Utilized strong interviewing skills to gather critical information from children, parents, educators, medical professionals, and law enforcement personnel.
Maintained confidentiality while communicating with various stakeholders involved in child protective cases.
Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
Educational Advisor
The Black Lady Theatre
01.2005 - 07.2009
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Facilitated communication between parents and administrators to address concerns and improve student outcomes.
Improved college acceptance rates through comprehensive guidance on application processes and scholarship opportunities and evaluated transcripts from other institutions to determine course equivalency or credit eligibility accurately.
Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
Help develop study habits and time management skills.
Planned and promoted a variety of activities and events for various age and special interest groups.
Promoted a positive school culture by participating in various committees, events, and initiatives.
Addressed disciplinary issues promptly, working closely with the administration to develop effective solutions that promoted personal growth in addition to academic success.
Managed caseload of students efficiently, ensuring timely completion of required tasks such as course registration or graduation applications.
Developed resources such as informational pamphlets, handouts, and web content to provide students with easy access to relevant information.
Education
Master of Arts - Public Administration
Florida International University
Miami, FL
04-2017
No Degree - Certificate of Human Resource Policy And Managment
Florida International University
Miami, FL
04-2017
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL
04-2002
Skills
Event supervision
Administrative tasks
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Relationship building
Public relations
Self motivation
Analytical thinking
Time management abilities
Timeline
Community Coordinator/Educational Advisor
Full Focus
07.2009 - Current
Child Protective Investigator
Florida Department of Children and Families
03.2009 - 07.2009
Educational Advisor
The Black Lady Theatre
01.2005 - 07.2009
Master of Arts - Public Administration
Florida International University
No Degree - Certificate of Human Resource Policy And Managment
Florida International University
Bachelor of Science - Criminal Justice
Florida International University
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