Naidy Cruz
NC Classic Cleaning
Conover,NC
2
Languages
12
years of professional experience
Work History
Commercial Cleaner/Business Owner
2 Years 7 Months- Operate industrial cleaning equipment to maintain cleanliness across various commercial facilities. This includes sanitizing surfaces, removal of trash, floor cleaning, and organizing.
- Conduct routine inspections to ensure compliance with health and safety standards.
- Train new staff on proper cleaning techniques and equipment usage for optimal performance.
- Manage sales, scheduling, quality control, inventory,marketing and client relationships.
Hairstylist
2 Years 11 Months- Provided personalized consultations to assess client needs and preferences for hairstyles.
- Maintained a clean and organized workspace to ensure compliance with health and safety standards.
- Designed and executed customized hairstyles based on client consultations and preferences.
- Developed strong client relationships, resulting in repeat business and referrals.
- Managed inventory for whole salon, ensuring availability of products.
- Scheduled appointments efficiently to optimize appointment flow.
Shoe Department Lead
1 Year- Organized and put up new inventory
- Manage returns and exchanges
- Closed register and delivered deposits to bank.
Receptionist
8 Months- Managed multi-line phone system, ensuring efficient call routing and customer inquiries handling.
- Scheduled and coordinated appointments for clients.
- Maintained organized filing system for client documents, enhancing retrieval efficiency and data accuracy.
- Assisted with bookkeeping tasks, supporting accurate financial record-keeping and completing payroll.
Sales Representative/Assistant Manager
3 Years- Responding to customer complaints in a professional manner to resolve and upsell in accordance with company guidelines
- Interact with customers via telephone or in-person to assist in a variety of customer inquiries and issues.
- Explained services, provided knowledge, and set expectations for clients
- Provide basic technical support for clients
Education
High School Diploma
Cosmetology - Cosmetology
Skills
Housekeeping skills
Supply management
Microsoft Office Specialist
Certified Sales Specialist
Microsoft Office 2010
Reliability and punctuality
Self-motivation and initiative
Bilingual communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Commercial Cleaner/Business Owner
NC Classic Cleaning
01.2024 - CurrentRead More
Hairstylist
New Image Beauty Salon
02.2020 - 01.2023Read More
Shoe Department Lead
Shoe Department Encore
06.2018 - 06.2019Read More
Receptionist
Unifour Accounting
05.2017 - 01.2018Read More
Sales Representative/Assistant Manager
Boost Mobile
03.2014 - 03.2017Read More
Paul Mitchell The School
Cosmetology from Cosmetology
Read More
Saint Stephens High School
High School Diploma
Read More