Naihomy Rivera Perez
Greenville,USA
Summary
As a self motivated and very reliable person, I always strive to bring the best value to my workplace. With over 3 years of experience in aviation operations, my skills and qualifications will only bring success to my employers and teammates.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Airport Operations Agent
Pitt Greenville Airport
Greenville, NC
12.2023 - Current
- As an operation agent for a private airport. our role includes a wide variety of duties. Such as, fueling incoming airplanes/helicopters, properly storing aircrafts in hangars, and communicating with traffic control and pilots during runway operations and inspections.
- Responsible for accounting for logs and fuel receipts used on aircrafts.
- ARFF Fire & Rescue Certification
Ramp Service Agent/Ticket Agent
Trego/Dugan Aviation
Raleigh-Durham, NC
11.2022 - 11.2023
- As a ramp agent, duties include ensuring that each aircraft is properly staged for unboarding process
- Cleaning and disinfecting of aircraft
- Unloading of all baggage and accountability of special baggage that requires security clearance
- Directing aircrafts to designated staging area using marshalling techniques while communicating with pilot
- Assisting customers with boarding tickets and communicating with customers via intercom
- Attended customer service training in Seattle, WA for a duration of 10 days
- Attended fleet service training in Dallas TX for American Airlines
- Team leader for ramp service team.
Customer Service Agent
GAT Airline Ground Support
Greensboro, NC
01.2022 - 09.2022
- As a customer service agent, my duties included ticket counter, gate service, and identifying the special needs for passengers such as wheelchair requests
- Assisted multiple airlines when needed.
Ramp Service Agent
Unifi
Greensboro, NC
01.2021 - 12.2021
- As a ramp agent, duties include ensuring that each aircraft is properly staged for unboarding process
- Cleaning and disinfecting of aircraft
- Unloading of all baggage and accountability of special baggage that requires security clearance
- Directing aircrafts to designated staging area using marshalling techniques while communicating with pilot.
Parcel Delivery Driver
Amazon Delivery Partner
Kernersville, North Carolina
07.2020 - 03.2021
- As a driver associate, I was responsible for delivering parcels to customers' addresses in rural and residential areas
- During my route, I am responsible for managing my route wisely to avoid retracing delivery paths and to ensure that there are no missed deliveries.
Education
High School Diploma -
Escuela Virtual de Puerto Rico
05.2024
Skills
- Exceptional Customer Service
- Self Directed
- Strong Communication Skills
- Decision Making Skills
- American Sign Language
- Security Regulations
Custom Section - Airline Courses Attended
- American Airlines fleet service training (Dallas, TX)
- Alaska Airline CSA training (Seattle, WA)
Languages
- English
- Spanish
Languages
Spanish
Native/ Bilingual
ASL
Professional
Certification
- Heavy equipment license
References
References available upon request.
Timeline
Airport Operations Agent
Pitt Greenville Airport
12.2023 - Current
Ramp Service Agent/Ticket Agent
Trego/Dugan Aviation
11.2022 - 11.2023
Customer Service Agent
GAT Airline Ground Support
01.2022 - 09.2022
Ramp Service Agent
Unifi
01.2021 - 12.2021
Parcel Delivery Driver
Amazon Delivery Partner
07.2020 - 03.2021
High School Diploma -
Escuela Virtual de Puerto Rico
- Heavy equipment license
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