I currently am a skilled registered drug and alcohol counselor who has a lot of skills in both customer service and case management. I am organized and proactive with excellent communication, planning and decision making abilities. I am seeking seeking new challenges with your company.
Hi, I’m
Nailah Baker
Oakland,CA
Summary
Overview
9
years of professional experience
Work History
Magnolia Women's Recovery Program IncHayward, CA
Registered Substance Abuse Counselor
03.2019 - Current
Job overview
- Actively participated in quality group activities designed to improve clients outcomes.
- Transferred data from hard copies in to the digital databases smart care, organizing information in new formats.
- Drug tested clients and sent off to the lab
- Provided individual counseling and group therapy to clients with substance abuse issues.
- Maintained professional relationships with referral sources such as courts, probation officers, hospitals, social service agencies, and community organizations.
- Monitored client daily activities and responded appropriately when needed.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
Skid Row Housing TrustLos Angeles, CA
Case Manager
02.2015 - 11.2017
Job overview
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Collaborated with and refereed housing and other case managers to coordinate treatment plans for the clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Collaborated with healthcare providers, lawyer, case managers,employers and other stakeholders involved in a clients case.
- Provided case management services including intake, assessments, and crisis intervention.
- Linked clients with social services,health care providers and government agencies.
Education
ReliasOnline
from Human Development
University Overview
Skills
- Client evaluation
- Call Management
- Substance Abuse Counseling
- Data Collection
- Conflict Resolution
- Adaptive team player
- Microsoft Office
- Professional telephone demeanor
- Data Entry and Analysis
References
References
References available upon request.Timeline
Registered Substance Abuse Counselor
Magnolia Women's Recovery Program Inc
03.2019 - Current
Case Manager
Skid Row Housing Trust
02.2015 - 11.2017
Relias
from Human Development
Similar Profiles
Lynnette WilliamsLynnette Williams
Residential Monitor at Magnolia Women's Recovery ProgramResidential Monitor at Magnolia Women's Recovery Program
I-Tiyah BushI-Tiyah Bush
Residential Aide at Magnolia Women's ShelterResidential Aide at Magnolia Women's Shelter
Cornelius DonnelCornelius Donnel
Admissions Specialist at Magnolia Ranch RecoveryAdmissions Specialist at Magnolia Ranch Recovery