Nailah Juuko
Clarksville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Excellent reputation for resolving problems and improving customer/patient satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Babysitter
Multiple Families
05.2017 - Current
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Barista
Starbucks
11.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Receptionist Intern
Habitat For Humanity
05.2016 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained current spreadsheets for tracking and analysis of office data.
Education
High School Diploma -
Indiana Connections Career Academy
New Albany, IN05.2024
Skills
- Computer Proficiency
- Observation Documentation
- Patient Bathing and Grooming
- Educational Support
- Hospitality and Professionalism
- Calm and Professional Under Pressure
- Customer/Patient Data Confidentiality
- Understanding Customer/Patient Needs
- Policy and Procedure Adherence
- Excellent Communication
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Certification
- BCLS, American Heart Association: 11/2022 - 11/2024
Timeline
Barista
Starbucks
11.2021 - 08.2022
Babysitter
Multiple Families
05.2017 - Current
Receptionist Intern
Habitat For Humanity
05.2016 - 07.2020
High School Diploma -
Indiana Connections Career Academy
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