Nailah Bills
Anchorage,AK
Summary
As a dedicated Child and Youth Program Assistant passionate about healthcare, I am excited to bring my skills and experience to a medical assisting work environment. With a strong background in child development and education and a desire to provide compassionate care, I am confident in my ability to support the needs of patients and their families. I am highly organized and have excellent communication skills, essential for success in a medical assisting role. My ability to work collaboratively with a team initiative and working independently allows me to provide the highest level of care to patients. I am committed to delivering exceptional service and am eager to contribute to the success of your healthcare facility
Overview
7
7
years of professional experience
Work History
Child and Youth Program Assistant
Air Force
Joint Base Elmendorf-Richardson
01.2021 - 01.2024
- Provided support to social service providers in navigating available resources.
- Explained, promoted, and enforced Child Development Program's health and safety rules and regulations.
- Facilitated communication between clients and other service providers.
- Maintained accurate attendance records, incidents, and other pertinent information for regulatory compliance.
- Ensured adherence to health guidelines through proper food handling procedures during snack times or meal preparation activities.
- Effectively managed challenging situations or conflicts between participants by implementing problem-solving techniques to teach valuable life skills.
- Communicated effectively with children, fellow staff members, and parents using active listening and interpersonal skills.
- Assisted supervisors by completing administrative and clerical tasks.
- Monitored progress toward service plan goals.
- Maintained a safe and clean environment for children, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to children and their families during challenging times, fostering trust and strong relationships.
- Performed housekeeping duties to maintain cleanliness standards while respecting personal space.
- Effective communication and active listening skills contributed to positive atmospheres for children.
- Recognized and reported abnormalities or changes in children's health status to program managers and supervisors.
- Assisted children with bathing, grooming, dressing, and oral hygiene care in private residences and facilities.
Alcohol Substance Abuse Coordinator
Department Of The Army
Mons, Belgium
07.2017 - 08.2017
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Provided a radio broadcast heard by 20,000 community listeners across three different countries, raising the profile of the program
- Spearheaded volunteer programs that positively impacted local communities while showcasing the company's commitment to social responsibility.
- Provided outstanding administrative support to over 60 newcomers and ensured all USAG Soldiers and civilians received important updates
- Provided the Alcohol Substance Abuse Program information and testing supplies to customers to ensure testing was conducted correctly.
Education
No Degree - Medical Assisting
University of Alaska Anchorage
Anchorage, AK05.2026
High School Diploma -
SHAPE American High School
Mons, Belgium06.2020
Skills
- Health and Safety
- Positive Reinforcement
- Client documentation
- Respectful and Compassionate
- Dependable and Responsible
- Housekeeping tasks
Timeline
Child and Youth Program Assistant
Air Force
01.2021 - 01.2024
Alcohol Substance Abuse Coordinator
Department Of The Army
07.2017 - 08.2017
No Degree - Medical Assisting
University of Alaska Anchorage
High School Diploma -
SHAPE American High School