Naila Reaves Sanchez
Tallahassee
Summary
Dynamic Psychology graduate skilled in bilingual communication, delivering superior customer service in fast-paced environments. Extensive experience in mentoring and leading teams, coupled with a strong focus on conflict resolution and cultural adaptability, positions for impactful contributions in federal service and investigative roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Suite Attendant (Football Season)
Florida State University
Tallahassee
08.2025 - 11.2025
- Coordinated guest accommodations, food service, and suite organization for large-scale sporting events, ensuring seamless experiences for attendees.
- Delivered high-quality customer service in fast-paced, high-profile event environments while maintaining professionalism and discretion.
- Exhibited strong multitasking, communication, and problem-solving skills to effectively address challenges in high-pressure environments.
- Maintained strict sanitation, safety, and operational standards in accordance with university and hospitality policies.
Lead Camp Counselor
Milwaukee Rescue Mission - Cross Trainers Academy
Milwaukee
06.2022 - 08.2025
- Supervised and mentored middle school students in structured educational and recreational activities, enhancing their social and personal development.
- Trained and assisted junior counselors in daily camp operations and youth engagement strategies, improving team effectiveness and support.
- Led conflict resolution efforts while fostering a positive, inclusive, and safe environment.
- Communicated with parents and supervisors about student progress, behavioral concerns, and safety needs, fostering strong relationships and collaboration.
Assistant Teacher / Float Staff
Jo's Learning Academy
Milwaukee
05.2024 - 08.2024
- Supported classroom instruction and child development activities for students with diverse learning and behavioral needs.
- Collaborated with educators and staff to promote positive developmental outcomes for all students.
- Assisted in behavioral management and developed individualized support strategies to enhance communication.
- Maintained secure, organized learning environment prioritizing child safety and adherence to program policies.
Certified Nursing Assistant (CNA)
Touch of Hope LLC
Milwaukee
10.2021 - 06.2022
- Monitored vital signs and documented patient information, effectively communicating observations to healthcare professionals to support patient care.
- Assisted patients with daily living activities, ensuring dignity and confidentiality while providing compassionate care.
- Responded efficiently to patient needs in fast-paced healthcare settings.
- Exhibited reliability and professionalism while maintaining strong attention to detail in providing patient care.
Education
Bachelor of Science - Psychology, Liberal Arts, Pre-Medicine Focus
Florida Agricultural & Mechanical University (FAMU)
Tallahassee, FL05-2026
Completed General Education Coursework -
Milwaukee Area Technical College
Milwaukee, WI01-2022
Some College (No Degree) - Psychology
University of Colorado
Various Countries Skills
- Customer service excellence
- Event coordination
- Strong communication skills
- Bilingual: English and Spanish
- Time management and organization
- Cultural adaptability
- Team leadership
- Conflict resolution
- Microsoft Office Suite
- Confidentiality and professional ethics
Certification
- National Phlebotomy Certification, 2025
- CPR Certification, 2025
- SOS Benefits Certification, 2025
- Certified Nursing Assistant (CNA)
Additional Information
Extensive international travel experience across Europe, Africa, and Asia, Strong interest in behavioral analysis, public service, and investigative work, Available for relocation and federal background screening
Leadership And Campus Involvement
- FAMU Elite Dance Squad, Dance Creation Committee Member, 01/01/23, Present, Collaborated with team leadership to develop choreography and coordinate performances for campus and community events., Represented the university with professionalism during public appearances, competitions, and athletic events., Demonstrated discipline, teamwork, accountability, and time-management while balancing academics and extracurricular commitments.
- Minority Student Union, Co-Leader, 09/01/24, 12/31/24, Coordinated weekly meetings, student engagement initiatives, and campus events., Collaborated with faculty, students, and community partners to strengthen organizational programming., Assisted with strategic planning, team leadership, and communication efforts to support organizational goals.
- Boys & Girls Club of Greater Milwaukee, Graduation Plus Participant, 08/01/20, Present, Participated in a college success and leadership development program focused on academic achievement, mentoring, scholarship support, and career preparation., Engaged in professional development opportunities emphasizing leadership, service, and long-term career readiness.
Timeline
Suite Attendant (Football Season)
Florida State University
08.2025 - 11.2025
Assistant Teacher / Float Staff
Jo's Learning Academy
05.2024 - 08.2024
Lead Camp Counselor
Milwaukee Rescue Mission - Cross Trainers Academy
06.2022 - 08.2025
Certified Nursing Assistant (CNA)
Touch of Hope LLC
10.2021 - 06.2022
Bachelor of Science - Psychology, Liberal Arts, Pre-Medicine Focus
Florida Agricultural & Mechanical University (FAMU)
Completed General Education Coursework -
Milwaukee Area Technical College
Some College (No Degree) - Psychology
University of Colorado