Nailea Morales
Summary
Dynamic and results-oriented professional with a proven track record at Source Academy and Nike, excelling in fostering engaging environments and enhancing customer relationships. Skilled in cash handling and problem-solving, adept at teamwork and collaboration. Demonstrated ability to improve engagement and effectively manage multiple tasks, ensuring operational excellence and positive outcomes.
Overview
1
1
year of professional experience
Work History
Teacher
Source Academy
North Las Vegas, NV
06.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Sales Associate
Nike
Las Vegas, NV
08.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Beacon Academy
Las Vegas, NV2023
Skills
- Teamwork and Collaboration
- Customer Service
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Verbal/written communication
- Cash Register Operation
- Stocking and Receiving
- Store Opening and Closing
Languages
Spanish
Native or Bilingual
Timeline
Teacher
Source Academy
06.2024 - Current
Sales Associate
Nike
08.2023 - 06.2024
High School Diploma -
Beacon Academy